Money Week with James Willis 💰📈🎙️ - 12 June 2026
Jun 12, 2026 - 40:35
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"Fallen off a cliff": Australia's customer service decline 🛒 🤖
From self-checkouts to offshore call centres and AI phone systems, James Willis and Money News listeners have their say on the state of service in Australia.
About This Episode
"Fallen off a cliff": Australia's customer service decline 🛒 🤖 is an episode from Money News with Ross Greenwood: Highlights by Nine Radio. From self-checkouts to offshore call centres and AI phone systems, James Willis and Money News lis...
Podcast
This episode belongs to Money News with Ross Greenwood: Highlights.
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Use the player on this page to stream the episode online.
Episode Details
Published Jun 9, 2026, 14:51 long, audio available.
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Questions About This Episode
What is "Fallen off a cliff": Australia's customer service decline 🛒 🤖 about?
From self-checkouts to offshore call centres and AI phone systems, James Willis and Money News listeners have their say on the state of service in Australia.
Where can I listen to "Fallen off a cliff": Australia's customer service decline 🛒 🤖?
You can listen to "Fallen off a cliff": Australia's customer service decline 🛒 🤖 online on Radio and Podcast. Open the player on this page to stream the available audio.
Which podcast is "Fallen off a cliff": Australia's customer service decline 🛒 🤖 from?
"Fallen off a cliff": Australia's customer service decline 🛒 🤖 is an episode from Money News with Ross Greenwood: Highlights by Nine Radio.
How long is this episode?
This episode is 14:51 long.
When was this episode published?
This episode was published on Jun 9, 2026.
Can I save "Fallen off a cliff": Australia's customer service decline 🛒 🤖 for later?
Yes. Use the heart button on the episode page to add it to your favorite episodes list.
Are there related episodes from Money News with Ross Greenwood: Highlights?
Yes. This page shows related episodes from Money News with Ross Greenwood: Highlights when more episodes are available from the podcast feed.
Quick Answers About This Episode
Where can I listen to "Fallen off a cliff": Australia's customer service decline 🛒 🤖?
You can listen to "Fallen off a cliff": Australia's customer service decline 🛒 🤖 on this page when the episode audio is available from the podcast feed.
Which podcast is this episode from?
"Fallen off a cliff": Australia's customer service decline 🛒 🤖 is from Money News with Ross Greenwood: Highlights by Nine Radio.
What are the episode details?
Published Jun 9, 2026 and 14:51 long