Energy Ombudsman Powers and Cheques

The chair of Parliament’s Energy Select Committee has told Money Box it’s “vital” the Energy Ombudsman is given new, stronger powers as quickly as possible. Bill Esterson says that it is too easy for energy suppliers to simply ignore ombudsman decisions leaving consumers powerless. Energy UK, which represents suppliers, says customers have the right to expect a good service and, in the vast majority of cases, suppliers are able to work with the Energy Ombudsman to resolve cases within 28 days. As people live longer healthier lives more and more are working longer - often well past the state pension of 66. A new analysis of HMRC data found a 12 percent rise in the number of people working past the state pension age over the past five years. What's driving that increase? Top tips for filing your self-assessment ahead of the deadline next week. And as the number of payments made by cheque drops, what does the future look like for their usage? Presenter: Paul Lewis Reporters: Dan Whitworth and Jo Krasner Researcher: Haider Saleem Editor: Jess Quayle Senior News Editor: Sara Wadeson (First broadcast 12pm Saturday 24th January 2026)

You can listen to Energy Ombudsman Powers and Cheques online on Radio and Podcast. Open the player on this page to stream the available audio.

Energy Ombudsman Powers and Cheques is an episode from Money Box by BBC.

This episode is 24:52 long.

This episode was published on Feb 21, 2026.

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