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On today’s episode, Wendy’s product manager Will Croushorn joins Sam to share how FreshAi, the fast-food restaurant’s voice-based AI ordering system, is reinventing the drive-through experience for millions of customers....
Hungry for Learning: Wendy’s Will Croushorn is an episode from Me, Myself, and AI by MIT Sloan Management Review. On today’s episode, Wendy’s product manager Will Croushorn joins Sam to share how FreshAi, the fast-food restaurant’s voice-ba...
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Published Dec 16, 2025, 31:34 long, audio available.