
AI Upskilling at Scale: Bank of America’s Bernard Hampton
Jun 22, 2026 - 29:39
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In this episode, Sam is joined by Jacqui Canney, chief people and AI enablement officer at ServiceNow. Jacqui outlines how the software company has embedded AI agents into processes like employee onboarding to automate t...
Disintegrating the Org Chart: ServiceNow’s Jacqui Canney is an episode from Me, Myself, and AI by MIT Sloan Management Review. In this episode, Sam is joined by Jacqui Canney, chief people and AI enablement officer at ServiceNow. Jacqui out...
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Published Apr 7, 2026, 34:34 long, audio available.