When emotions have most strongly impacted my work – and how I handle that

All advisors recognize the emotional component of their roles and how that can factor into their support, guidance, and relationships with clients. In this episode recorded in February 2023, MDRT members share memorable experiences when emotions factored into their work and how they handled this both for the clients and for themselves. You’ll hear from: Joseph Tan, ChFC, CLU Abigail Venida Yabot Episode breakdown: 0:32 – How the pandemic changed the conversation around death and disability 2:33 – Communicating the importance of additional coverage 6:42 – Helping a client who is dealing with infidelity 12:26 – How to handle emotional moments with clients Listen to the monthly series, MDRT Presents: @mdrtpresents

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When emotions have most strongly impacted my work – and how I handle that is an episode from MDRT Podcast by MDRT Podcast.

This episode is 00:21:49 long.

This episode was published on Dec 1, 2025.

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