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Frontline managers are responsible for gathering service user views on their needs. Whose views should be taken into account? How do managers gather views? This unit helps you consider ways of getting feedback from servi...
Managing to meet service users' needs is an episode from Managing to meet service users' needs - for iBooks. Frontline managers are responsible for gathering service user views on their needs. Whose views should be taken into account? How d...
This episode belongs to Managing to meet service users' needs - for iBooks.
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Published Aug 1, 2011, audio available.