Transcript -- Moving into managementSep 18, 2009Transcript -- Anita's frank and personal audio diary charts her progress in the world of management and h...View more
Caring for qualitySep 18, 2009 - 00:29:08How is the quality of service offered by providers maintained and assessed? Managers and staff analyse ho...View more
Transcript -- Caring for qualitySep 18, 2009Transcript -- How is the quality of service offered by providers maintained and assessed? Managers and st...View more
Changes and transitionsSep 18, 2009 - 00:17:33Moving into residential care can often be a troubling experience. Managers and residents discuss how it c...View more
Transcript -- Changes and transitionsSep 18, 2009Transcript -- Moving into residential care can often be a troubling experience. Managers and residents di...View more
Organisational changeSep 18, 2009 - 00:10:18The Beeches is service for people with learning difficulties that has recently undergone radical change....View more