You Can't Reason People Out of Their Fear.
Aug 4, 2026 - 8:59
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You're Not a Therapist (But You'll Feel Like One).
Outside of the one and only Vivianne Castillo, nobody tells you how much emotional labor this job involves. In this episode, Joe talks about the invisible work designers do every day — managing fear, insecurity, resistan...
About This Episode
You're Not a Therapist (But You'll Feel Like One). is an episode from Making UX Work with Joe Natoli by Joe Natoli. Outside of the one and only Vivianne Castillo, nobody tells you how much emotional labor this job involves. In this episode,...
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Episode Details
Published Jul 7, 2026, 8:42 long, audio available.
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