159 Why We Need to Concentrate More on Customer Journeys with Chris Dillon

Making Money Online with Lisa Johnson by Lisa Johnson

Jun 17, 202425:34Business

The customer journey is an essential part of any business. Today we are talking about why this is and how it can be improved to maximise conversion of leads into paying customers. Today's guest is Chris Dillon, whose bus...

Related Episodes

Continue listening to more episodes from Making Money Online with Lisa Johnson.

S2 E12 How the inner work will actually make the difference with Nicki James

Jan 27, 2026 - 42:33

I loved recording today's episode. I had a chat with my first ever client Nicki James about the changes y...

S2 E11 A chat about industry changes with Dan Meredith

Jan 20, 2026 - 49:02

Today I sit down with a good friend of mine Dan Meredith. Dan has been in the online world even longer th...

S2 E10 Is network marketing ethical? With Charlie Day

Jan 13, 2026 - 47:33

As most people know, I love a good debate so when I got the chance to sit down with my friend Charlie Day...

S2 E9 Running a business following personal loss with Esther Bathers

Jan 6, 2026 - 52:03

What happens when your entire life is thrown off course by a profound loss? How does a business even cont...

S2 E8 How to pivot your business successfully with Scott Rickson

Dec 30, 2025 - 40:44

What happens when all of your business planning suddenly goes out the window because of something beyond...

S2 E7 Navigating tricky times: A business and life update with me and my husband Sam

Dec 23, 2025 - 42:53

It's been a strange year in business for many of us and so I sat down with my husband (and the business c...

S2 E6 How to deal with trolls with Lea Turner

Dec 16, 2025 - 53:11

Lea Turner burst onto the LinkedIn scene in 2019, transforming her small transcription business through h...

S2 E5 The complexity of female friendships in an online space with Cally Stewart

Dec 9, 2025 - 01:05:07

One of the hardest parts of my adulthood has been navigating female friendships and today I'm talking to...