404: Behaviour, data and technology: the DC outcomes equation

This episode explores how the DC industry – and L&G – can move from member engagement to action, at a time when new research * indicates that 41% of working people aged 25 to 55 are not on track for the retirement income they’ll need. DC Close Up host Lesley‑Ann Morgan, Global Head of DC in our Asset Management business, is joined by Jenny Hazan, Director of Customer Strategy and Engagement at L&G. Together, they discuss why the biggest challenge in DC pensions is not participation but adequacy – and why information alone rarely changes behaviour. Drawing on examples spanning compound growth, behavioural biases and artificial intelligence (AI), this episode considers how behavioural science, data and technology must work together to support better member outcomes. This podcast was recorded on 31 March 2026. All information and views from L&G as at date of recording. * Decades Ahead research launched by L&G and research partner Public First on the 18 March 2026. For professional investors only. Capital at risk. Assumptions, opinions, and estimates are provided for illustrative purposes only. There is no guarantee that any forecasts made will come to pass. Past performance is not a guide to the future. The value of an investment and any income taken from it is not guaranteed and can go down as well as up, you may not get back the amount you originally invested. The information in this podcast is for information purposes only and we are not soliciting any action based on it. It is not a recommendation to buy or sell securities or pursue a particular investment strategy. It is not investment, legal, regulatory or tax advice.

You can listen to 404: Behaviour, data and technology: the DC outcomes equation online on Radio and Podcast. Open the player on this page to stream the available audio.

404: Behaviour, data and technology: the DC outcomes equation is an episode from LGIM Talks.

This episode is 23:01 long.

This episode was published on Apr 16, 2026.

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