E19: Daily Management Systems (DMS) at Providence with Ernest Mayer - March Happy Hour

Ernest Mayer is a Lean Six Sigma Black Belt Project Manager at Providence Health & Services in Portland, Oregon. He explains the Daily Management System (DMS) he has helped developed with local nonprofits, and how that transitioned into a rollout across Providence. He explains that DMS is more than a set of tools and metrics, it requires a culture change that starts with managers transitioning to leaders, where they coach and mentor instead of dictate and give orders. Connect with Ernest at Learn more about Lean Portland at

You can listen to E19: Daily Management Systems (DMS) at Providence with Ernest Mayer - March Happy Hour online on Radio and Podcast. Open the player on this page to stream the available audio.

E19: Daily Management Systems (DMS) at Providence with Ernest Mayer - March Happy Hour is an episode from Lean Portland by Lean Portland.

This episode is 00:48:32 long.

This episode was published on Jun 11, 2021.

Yes. Use the heart button on the episode page to add it to your favorite episodes list.

Yes. This page shows related episodes from Lean Portland when more episodes are available from the podcast feed.