The Customers Who Walked Away
Think about the last thing you almost bought and did not. You picked it up, you looked at it, you put it back down. You had a reason for cho...
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Killer Innovations: Successful Innovators Talking About Creativity, Design and Innovation | Hosted by Phil McKinney
An award winning nationally syndicated radio show and podcast where award winning innovators are interviewed about how they used creativity and design to create game-changing — killer innova...
Killer Innovations: Successful Innovators Talking About Creativity, Design and Innovation | Hosted by Phil McKinney Podcast Guide
Listen to Killer Innovations: Successful Innovators Talking About Creativity, Design and Innovation | Hosted by Phil McKinney, a Business podcast by Phil McKinney. Stream 723 episodes in English, follow new audio stories, and play episodes online on Radio and Podcast.
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When One Word Steers Your Answer
In 1974, a psychologist named Elizabeth Loftus showed a group of people a film of a car accident. Afterward, she asked half the group one qu...
What Half of 13 Reveals About Your Thinking
What is half of thirteen? Stop. Answer it. Don't think ahead, just answer. You said 6.5. I know you did, because everyone does. Nobody chose...
How to Tell a Good Decision From a Lucky One
You trust your gut because it's been right before. But "right" is exactly the thing you've been measuring wrong. A hitter never has this pro...
How to Improve Weak Signal Judgment
Everyone collects weak signals now. Most of what they collect predicts nothing. A weak signal isn't a thing you spot, it's a prediction you...
How to Improve Your Second-Order Thinking Skills
In 2000, Toys R Us paid Amazon $50 million a year to sell their toys online. It looked like a great deal. The company that defined toy retai...
How to Improve Your Inversion Thinking Skills
Every playbook, every case study, every innovation workshop is built on the same question: how do you succeed? You map the path forward. You...
How to Improve Your First Principles Thinking
Most product decisions get made by analogy. Someone says, "This is how we've always done it," or "This is what the market expects," or "This...
How to Overcome Expert Bias
Last June, I was on a business trip in Silicon Valley when a second cardiac device failed. Same problem with a second surgical team six mont...
How to Overcome Confirmation Bias
Confirmation bias is shaping your decisions right now. Not occasionally. Every day. And the unsettling part is that the smarter you are, the...
Why Most Organizations Aren't Funding Innovation
Twelve official definitions for R&D. Zero agreement. The US government publishes at least a dozen distinct official definitions across agenc...
R&D Spending Is the Most Misleading Number in Business
Every public company's R&D number is a lie hiding in plain sight. Not because anyone falsified it. Because the number was never built to tel...
The Innovation Metric Bill Hewlett and Dave Packard Used
Every public company in the technology industry measures innovation spending the same way. R&D as a percentage of revenue. Why? Because Wall...
The R&D Metric Mark Hurd and HP Got Wrong
Twenty years. Nearly one thousand episodes on this show. And starting today, we're going to try something a little different this season. Se...
How to Build a Decision System that Protects Your Thinking
The best decision-makers aren't better at deciding. They're better at controlling when, where, and how they decide. It took me twenty years...
How to Quit Defending Decisions You Know are Wrong
Ron Johnson was one of the most successful retail executives in America. He'd made Target hip. He'd built the Apple Store from nothing into...
How to Think For Yourself When Everyone Disagrees With You
When neuroscientists scanned the brains of people going along with a group, they expected to find lying. What they found instead was somethi...
Better Decisions Under Pressure
"We need an answer by the end of the day." Ten words. And the moment you hear them, something shifts inside your chest. Your pulse ticks up....
How to Beat Decision Fatigue
A nurse in Pennsylvania had been on her feet for twelve hours. She was supposed to go home, but the unit was short-staffed, so she stayed. D...
How to Stop Overthinking Your Decisions
You've got a decision you've been putting off. Maybe it's a career move. An investment. A difficult conversation you keep rehearsing in your...