611: What Colin Harmon Knows About Growing Coffee Shops!
As hard as starting a coffee shop can be, growing that shop is where the real work begins. The industry is riff with examples of cafes and r...
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Keys To The Shop : Equipping the Coffee Service Professional | Barista | Management | Leadership | Career | Coffee | Business
Keys to the Shop is a podcast designed to provide you, the coffee service professional, with insights, inspiration, and the tools you will need to grow and advance in your coffee career. We...
Keys To The Shop : Equipping the Coffee Service Professional | Barista | Management | Leadership | Career | Coffee | Business Podcast Guide
Listen to Keys To The Shop : Equipping the Coffee Service Professional | Barista | Management | Leadership | Career | Coffee | Business, a Arts podcast by www.keystotheshop.com. Stream 1,131 episodes in English, follow new audio stories, and play episodes online on Radio and Podcast.
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20 of 1,131 episodesSHIFT BREAK! Are You Ready To Scale?
As time goes on, opportunities to grow your business will present themselves and you need to make a decision on whether you will say yes, no...
610: What People Love and Hate in a Coffee Shop |Research Results from Chicago Coffee Fest
What do customers love and hate about coffee shops? It feels like a question that is too easy to answer and as a result I believe we do not...
SHIFT BREAK! Why You Need To Cross-Train Staff
In too many cafes we find staff trained only in the areas they work in with minimal to no knowledge or understanding in other parts of the b...
609: Lessons On Running a True Community Space w/ Blew Kind of D'griot Cafe | Philadelphia, PA
More than just a 3rd space, some cafes are platforms for ideas, catalysts for change, and a space specifically organized and designed to gro...
SHIFT BREAK! Why It's Hard To Find Good Help These Days
We have heard this phrase before and, if we are honest, we have said it a couple times too. The statement is problematic since it assumes th...
608: The Best Behaviors for Building Resilient Cafe and Roastery w/ Tracy Allen of Brewed Behavior Consulting
Our businesses are the results of the small and large decisions we make over the years. It is our behavior in the business that ultimately d...
Founder Friday! w/ Amos Gillespie of Wheelhouse Coffee, Kentville, Nova Scotia, CA
The best coffee businesses are built on solid values, local community, and small consistent steps taken toward deeper connection through hos...
SHIFT BREAK! You're Only as Good as Your Worst Drink
It may seem unfair, but it is the truth. Customer hold a special place in their brains for negative experiences. Don't we do the same? And w...
605: What To Do When You've Been Promoted To Manager
Congratulations! You have been made the cafe manager! Now what? Well, you are now occupying one of the most critical roles in all of coffee...
SHIFT BREAK! Addressing "Bad Apples" On Your Staff
Nothing kills cafe culture like an a staff member who is a bad fit for their role. Often this manifests in work performance issues that are...
Special! Interviews From Coffee Fest NYC 2026! w/ Rachel Apple and Ivana Chan (Raise the Bar), Jeremy Lyman (Birch Coffee), Lauren Tran (Bahn by Lauren)
Every Coffee Fest we sit down with presenters and speakers to talk about their field of expertise and learn from their experience in coffee....
604: 5 Habits Holding You and Your Team Back
Habits we develop around work and leadership can serve to help us grow, or they can hold us back from growth. Many leaders unintentionally d...
SHIFT BREAK! Why You Will Always Be A Small Coffee Shop
Our image of who we are as a business is not necessarily the same as that of our customer. We see all the inside gears and pulleys that hide...
603: Innovation, Progress, and your Coffee Shop: Finding the Signal in the Noise
The words "innovation" and "progress" are the favorite buzz words of our industry, but what do they mean? It is usually a lot of noise aroun...
SHIFT BREAK! The Mindset of Working Clean
Having a clean cafe and a clean bar is not just a surface level pursuit. The mindset it takes to keep things clean while busy is a disciplin...
602: Renata Henderson | Cxffeeblack | Putting The Heart Back Into Coffee
The success of coffee globally is based on what coffee represents...community. A beverage that facilitates rootedness, growth, and fruiting...
SHIFT BREAK! "What's Next in Coffee"
The more we ask this question the more we tend to steal time and consideration away from what we have of value in the present. The coffee sh...
601: Why Your Cafe Staff Meeting Might Be Doomed To Fail
Meetings can be a very useful part of running a cafe. The way we tend to use them though has become a real problem. In fact, rather than hel...
600: Founder Friday w/ Sammy Piccolo of Prado Cafe | Vancouver, BC
The world of specialty coffee today owes a lot of its success to those who helped build movements and create opportunities in earlier years....