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Keys to the Shop is a podcast designed to provide the coffee retail professional, with insights, inspiration, and the tools you will need to grow and advance your coffee career or coffee bus...
Listen to Keys To The Shop : Equipping Coffee Retail Professionals, a Arts podcast by www.keystotheshop.com. Stream 1,133 episodes in English, follow new audio stories, and play episodes online on Radio and Podcast.
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Today we have access to information about the world of coffee that is unprecedented. At times it can be overwhelming to consider all the are...
Sometimes we hope against hope that we can eventually win the customer over to that one flavor, those later hours of your cafe, or the new m...
As hard as starting a coffee shop can be, growing that shop is where the real work begins. The industry is riff with examples of cafes and r...
As time goes on, opportunities to grow your business will present themselves and you need to make a decision on whether you will say yes, no...
What do customers love and hate about coffee shops? It feels like a question that is too easy to answer and as a result I believe we do not...
In too many cafes we find staff trained only in the areas they work in with minimal to no knowledge or understanding in other parts of the b...
More than just a 3rd space, some cafes are platforms for ideas, catalysts for change, and a space specifically organized and designed to gro...
We have heard this phrase before and, if we are honest, we have said it a couple times too. The statement is problematic since it assumes th...
Our businesses are the results of the small and large decisions we make over the years. It is our behavior in the business that ultimately d...
The best coffee businesses are built on solid values, local community, and small consistent steps taken toward deeper connection through hos...
It may seem unfair, but it is the truth. Customer hold a special place in their brains for negative experiences. Don't we do the same? And w...
Congratulations! You have been made the cafe manager! Now what? Well, you are now occupying one of the most critical roles in all of coffee...
Nothing kills cafe culture like an a staff member who is a bad fit for their role. Often this manifests in work performance issues that are...
Every Coffee Fest we sit down with presenters and speakers to talk about their field of expertise and learn from their experience in coffee....
Habits we develop around work and leadership can serve to help us grow, or they can hold us back from growth. Many leaders unintentionally d...
Our image of who we are as a business is not necessarily the same as that of our customer. We see all the inside gears and pulleys that hide...
The words "innovation" and "progress" are the favorite buzz words of our industry, but what do they mean? It is usually a lot of noise aroun...
Having a clean cafe and a clean bar is not just a surface level pursuit. The mindset it takes to keep things clean while busy is a disciplin...
The success of coffee globally is based on what coffee represents...community. A beverage that facilitates rootedness, growth, and fruiting...
The more we ask this question the more we tend to steal time and consideration away from what we have of value in the present. The coffee sh...