Radio and PodcastLive Radio & PodcastsOpening Radio and Podcast...
Radio and PodcastLive Radio & PodcastsFetching podcast shows and categories...
Radio and PodcastLive Radio & PodcastsFetching podcast episodes...
It's J.D. Power...in your ears! J.D. Power is a global leader in consumer insights, advisory services, data and analytics.
In this episode, Michael Taylor and John Cabell of J.D. Power dive into the dynamic world of airport lounges. They discuss the various types...
In this episode, we’re unpacking everything you need to know about traveling this summer. Andrea Stokes shares the latest outlook on hotel d...
In this month’s Travel & Hospitality Intelligence episode, we’re diving into the next chapter of our hit video series, " What Makes an Airpo...
Azari Jones shares some of the exciting new enhancements to J.D. Power Passenger View, including the integration of social media listening t...
Rising claims. Delays in cycle times. A surge in severe weather events. Home insurance carriers are facing mounting challenges that are impa...
Deep dive: Mobility as a Service (MaaS) is on the rise across the globe.What is it? How are cities utilizing it? What does this trend mean f...
As we exit the hard market for auto insurance, how can brands ensure they hit their growth goals moving forward? On this episode of the J.D....
Here's the latest on airline lounges and hotel reward programs from our Travel and Hospitality podcast! ✈️ Airline lounges: Lounges are boom...
On the latest episode of the J.D. Power Insurance Intelligence Podcast, the team discusses insurance implications from the California fires...
New year, new episode! Kick off 2025 with the latest episode of our Travel & Hospitality Podcast, where we dive into the trends shaping the...
Michael Taylor, Andrea Stokes and Azari Jones of J.D. Power deep dive into 2024 travel trends and make predictions for the year to come! Did...
On this episode of our podcast, the team takes a look back at the biggest stories to influence the insurance market in 2024. This episode co...
This episode of the J.D. P ower Travel & Hospitality Podcast is all about this season’s hottest holiday travel trends! Here’s what we’re cov...
On the latest episode of our podcast, the team explores the results of the 2024 Auto Claims Satisfaction Study. This episode covers: - Why c...
Tune in to the latest episode of our Travel & Hospitality Podcast as we explore the J.D. Power 2024 North America Rental Car Satisfaction St...
Mike Taylor and Andrea Stokes are discussing the latest results of the 2024 North America Airport Satisfaction Study and Third-Party Hotel M...
On the latest episode of our podcast, Amy Feeman from our Consumer Insights division joins us to explore the role of insurance agents in the...
On the latest episode of our podcast, the Insurance Intelligence team is joined by Jim Vecchio from our Autodata Solutions division to talk...
In this episode of the Travel & Hospitality Podcast, host Sarah Baggett is joined by industry experts Michael Taylor, Andrea Stokes and Azar...
Earlier this month, we hosted our Insurance Advisory Board Meeting where our guests and speakers gathered together to dive into critical top...
In this episode, we introduce the “What Makes an Airport Great?” video series. Join Mike Taylor as he takes us on a tour of award-winning ai...
Trust has risen to the top as a critical element of a customer’s satisfaction with their insurance carrier. In episode 4 of the Insurance In...
In the latest episode of the J.D. Power Travel & Hospitality Podcast, Michael Taylor, Andrea Stokes and Azari Jones explore airline safety,...
Rising insurance prices have been dominating headlines for quite awhile, and in episode 3 of the Insurance Intelligence Podcast, our experts...
Michael Taylor, Andrea Stokes and Azari Jones provide a comprehensive analysis of the findings from the J.D. Power 2024 North America Airlin...
Insurers can’t control the weather, but they can control how they communicate policy coverage with their customers. In episode 2 of the Insu...
Is revenge travel still happening in 2024?Join Mike Taylor and Andrea Stokes in the latest Travel & Hospitality Podcast episode where they a...
We're excited to announce the premiere of our new podcast series, The Insurance Intelligence Podcast, with our first episode, "Industry Fore...
Join host Andrea Stokes as we explore Margaritaville's impressive journey from a restaurant chain to a global hospitality titan, featuring D...
Mike Taylor and Andrea Stokes offer an insightful overview of the preliminary findings from the 2024 North America Airline Satisfaction Stud...
On the latest episode of the J.D. Power Travel & Hospitality Intelligence Podcast, hosts Michael Taylor and Andrea Stokes discuss their trav...
On the latest episode of the J.D. Power Travel & Hospitality Intelligence Podcast, hosts Michael Taylor and Andrea Stokes review their 2023...
In this excerpt from Coffee Talk with Brohawk, Denese Waiters joins host Mark Brody to talk about the findings from our inaugural U.S. Cross...
In this excerpt from Coffee Talk with Brohawk, Denese Waiters joins host Mark Brody to talk about the findings from our inaugural U.S. Cross...
In the eighth episode of our national conversation series on customer service, Denese Waiters, Director of Customer Service Advisory and Omn...
Get ready for an exclusive preview of the holiday travel season on the latest episode of the J.D. Power Travel & Hospitality Intelligence Po...
The results of the J.D. Power 2023 U.S. Travel App and Travel Website Satisfaction Studies are here! On the latest J.D. Power Travel & Hospi...
In the seventh episode of our national conversation series on customer service, Denese Waiters, Director of Customer Service Advisory and Om...
In the sixth episode of our series on the State of Customer Service, Denese Waiters, Director of Customer Service Advisory, and Omnichannel...
Ahead of the release of the J.D. Power Travel App and Travel Web studies, listen to Michael Taylor and Andrea Stokes of J.D. Power Travel &...
On the fifth episode in a series of National Conversations on the State of Customer Service J.D. Power expert, Denese Waiters, Director, Cus...
In the fourth installment in a series of National Conversations on the State of Customer Service J.D. Power expert, Denese Waiters, Director...
Ahead of the release of the J.D. Power 2023 North America Airport Satisfaction Study, listen to Michael Taylor, Practice Lead for J.D. Power...
To meet the ever-increasing expectations of customers and thrive in this competitive market, organizations face the challenge of delivering...
In a world where customers seek seamless, transparent, and effortless service, it is crucial for organizations to strategize and work toward...
In the latest episode of the J.D. Power Travel & Hospitality Podcast, Michael Taylor and Andrea Stokes of J.D. Power discuss the key finding...
On this episode of the Winning the Battle for Talent podcast, Scott Killingsworth, Director of Customer Service Advisory at J.D. Power, is j...
Consumers look to brands to provide advice and guidance. However, brands are under-delivering. Why? Traditional approaches aren’t sufficient...
No matter the industry, providing a great customer service experience is crucial for capturing customer support. On this first episode in a...
On the latest episode of the J.D. Power Travel & Hospitality Intelligence Podcast, Michael Taylor and Andrea Stokes discuss the latest topic...