Chapter 9: Get comfortable killing a feature
Feature creep comes at a high cost, which is why you must get comfortable killing a feature. See Privacy Policy at https://art19.com/privacy...
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Intercom on Product Management
How do you build something people actually want and will use time and time again? Sharing lessons we've learned in the six-plus years building Intercom, in this series you'll learn how to ev...
Episodes
9 episodes
Chapter 8: How to increase user engagement
There is no consistent quantifiable definition of engagement across different products, but if you make user engagement a priority there are...
Chapter 7: Why do new features flop?
New features are just code that’s gathering virtual dust, unless they're being used by your customers. To keep your next launch from floppin...
Chapter 6: How to fight physics envy
We’d all love it if the ROI for a feature was always perfectly proportional to the time we spent on it. That's not the case – but in softwar...
Chapter 5: Which new features should you actually build?
What things should you actually add to your product roadmap? We've got an acid test of 10 'Yes or No' questions, and any feature must score...
Chapter 4: Making things people want
The problems people encounter in their lives rarely change from generation to generation, but the products they hire to solve these problems...
Chapter 3: When to say no to new features
Product managers have to be great at saying "no" to new feature requests. It's the most important word in their vocabulary, and in this epis...
Chapter 2: How to improve your features
A good product manager makes improvements that will benefit the business and its customers, but that doesn't have to mean shipping new featu...
Chapter 1: How are people actually using your product?
Before you start creating a product roadmap that will lead to greatness, it’s time to take stock and see what’s currently going on in your p...