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Insurance Answers Podcast

Katia Callan, LCSW-C & Danielle Kepler, LCPC

Insurance Answers Podcast is a pro-insurance podcast for social workers, counselors, and psychologists to answer all of your credentialing & billing questions. The information on this podcas...

Episodes

20 of 21 episodes

Episode 20: Getting On Closed Panels

In Episode 20: Katia interviews Danielle about why an insurance company provider panel may be closed, options on how to appeal a rejection f...

10:40Oct 31, 2017

Episode 19 Insurance Billing for Psychologists: Guest Interview

In Episode 19, Katia and Danielle interview Dr. Jeremy Sharp, licensed psychologist and Clinical Director at the Colorado Center for Assessm...

32:04Apr 25, 2017

Episode 18 Moving Offices

In Episode 18, Katia interviews Danielle all about tips and tricks of updating information for a seamless transition when moving offices. Wh...

14:40Mar 14, 2017

Episode 17 New Year - Best Practices

In Episode 17, Danielle asks Katia about what she does to prepare for the new year insurance-wise and practice-wise. Topics include: what to...

17:13Feb 15, 2017

Episode 16 Group to Solo Practice Switching Insurance Credentialing

In this episode, Katia asks Danielle about the process of switching your group practice credentialing over to a solo practice. Danielle answ...

17:50Nov 15, 2016

Episode 15 Solo to Group Practice Switching Insurance Credentialing

In Episode 15, Danielle asks Katia about the process of switching from a solo to a group practice and the ins and outs of setting up this st...

20:26Oct 11, 2016

Episode 14 Decrease Insurance Admin Tasks with an Online Business Management Service

In this episode, Katia and Danielle interview Frances Harvey, CPC the owner of My Solutions Services , an online business management service...

16:58Jul 26, 2016

Episode 13 Marketing for an Insurance-Based Private Practice

In this episode, Katia asks Danielle about how to market your practice to clients who want to use their insurance. Topics include: insurance...

13:10Jul 12, 2016

Episode 12 New Client Set-Up: From Phone Call to Intake

In this episode, Danielle asks Katia about her process from the initial client contact up to the end of the first session. Topics discussed...

21:32Jun 28, 2016

Episode 11 Out of Network Options

In this episode, Katia asks Danielle what the options are for out of network providers who want to utilize a client's insurance benefits. Da...

10:13Jun 7, 2016

Episode 10 Understanding Single Case Agreements

In this episode, Danielle asks Katia about how to go about requesting a single case agreement for her out of network clients. Topics discuss...

15:10May 17, 2016

Episode 9 Dealing with Claim Denials

In Episode 9, Katia asks Danielle about why her claims would be denied and how to correct any claim errors. Visit our Facebook page for show...

09:19May 10, 2016

Episode 8 Understanding an EOB

In Episode 8: Understanding an EOB, Danielle asks Katia all about what an EOB is, how to review it, what it's used for, and what a provider...

17:56Apr 26, 2016

Episode 7 Filing a Claim, Finally!

In Episode 7, Katia asks Danielle all about the information needed to file a claim. Topics include, information needed from the client, from...

11:30Apr 19, 2016

Episode 6 A Closer Look at Verifying Insurance Benefits

In Episode 6, Danielle asks Katia how to verify a client's mental health benefits once you are an in-network provider. Katia discusses some...

22:05Apr 12, 2016

Episode 5 Credentialing Series Part 3: The Final Steps

In Part 3 of the Credentialing Series, Katia asks Danielle about the final steps to the credentialing process. Danielle answers questions ab...

14:16Apr 5, 2016

Episode 4 All About EAPs

In Episode 4 All About EAPs, Danielle discusses what an EAP (Employee Assistance Program) is, the benefits to clients and clinicians, as wel...

10:25Mar 29, 2016

Episode 3 Credentialing Series Part 2: I Did CAQH Now What?

In Part 2 of the Credentialing Series, Danielle asks Katia about the next steps after completing her CAQH profile. Katia answers questions a...

10:13Mar 22, 2016

Episode 2 Credentialing Series Part 1: CAQH

In Part 1 of the Credentialing Series, Katia asks Danielle all about the first step in the credentialing process, making your CAQH profile....

08:50Mar 15, 2016

Episode 1 Learning Insurance Lingo

Episode 1: Learning Insurance Lingo - Katia and Danielle found an interactive way to provide easily understood definitions to all of the ins...

16:51Mar 8, 2016