Candy Staples & Richard Louden: KPMG: The tax playbook for insurance and insurtech (398)

In this episode, Matthew Grant is joined by Richard Louden, Partner (Indirect Tax Financial Services) at KPMG, and Candy Staples, Director (Innovation Reliefs and Incentives), to explore a topic that many insurance and InsurTech businesses underestimate until it becomes expensive: tax. While tax is often viewed as a back-office concern for finance teams, it can have a significant strategic impact on how insurance businesses operate, scale and ultimately exit. From the complexities of VAT and Insurance Premium Tax (IPT) to the opportunities created by R&D tax incentives and the Patent Box regime, the conversation highlights both the risks of getting tax wrong and the upside of approaching it proactively. Richard brings more than two decades of experience advising insurers and intermediaries on indirect tax. He explains why VAT behaves differently in insurance compared with most industries, and why misunderstandings around exemptions, commissions and international services regularly create costly problems for growing businesses. Candy focuses on the more positive side of the equation: how innovation incentives can help companies recover the cost of developing new technology. For InsurTech firms investing heavily in product development, these incentives can represent a meaningful source of funding and cash flow if captured correctly. At the heart of the discussion is a simple message: tax is not just about compliance. Managed properly, it can influence profitability, operational efficiency and investment decisions across the insurance value chain. In this conversation, Richard and Candy share: Why VAT behaves differently in insurance and why exempt supplies can quietly increase operating costs The common misconception that commission structures automatically determine VAT treatment How the reverse charge mechanism on overseas services often creates unexpected liabilities Why start-ups have a strategic advantage when designing tax processes from day one How R&D tax credits can return meaningful cash to companies investing in innovation Why capturing technical challenges and development work early is critical for successful claims How the Patent Box regime can reduce corporation tax on profits linked to patented technology Why tax incentives should be considered alongside broader decisions about where companies locate teams, IP and development hubs KPMG are also hosting post-ITI drinks in London with Insurtech UK to navigate the headwinds of today's economic and regulatory challenges facing insurers and insurtechs alike over cocktails, food and conversation. Click here to register your interest: Additionally KPMG Actuarial have released a white paper on Smarter Pricing, Smarter Insurance. How integrated data, AI and governance transform underwriting and growth. Download to read here: If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn . Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

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Candy Staples & Richard Louden: KPMG: The tax playbook for insurance and insurtech (398) is an episode from InsTech - insurance & innovation with Matthew Grant by InsTech.

This episode is 32:06 long.

This episode was published on Mar 15, 2026.

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