Why mediation matters: Improving outcomes in FOI appeals L'importance de la médiation : Améliorer les résultats des appels en matière d'accès à l'information

Info Matters by Information and Privacy Commissioner of Ontario

Mediation is a powerful and efficient way to resolve freedom of information appeals. This episode explores the value-add of mediation and how building trust, active listening, and education can lead to win-win settlement...View more