Web News: When Clients Ignore Your Advice

Working with clients is a normal part of running a web development agency - but every once in a while you encounter a client who refuses to budge, even when their approach is actively hurting their own project. In this edition of the Web News, Matt Lawrence and Mike Karan discuss one of the most frustrating realities of agency life: stubborn clients who become convinced they’ve already diagnosed the problem. Whether it’s a client insisting their website traffic issues are caused by technical SEO instead of weak content, or pushing for changes that won’t actually improve results, these situations can quickly derail projects. Matt and Mike break down why these situations happen, how developers can redirect the conversation without damaging the client relationship, and practical strategies for dealing with clients who won’t listen. If you work with clients - whether as a freelancer, agency owner, or developer inside a company - you’ve likely run into this scenario before. Show Notes:

You can listen to Web News: When Clients Ignore Your Advice online on Radio and Podcast. Open the player on this page to stream the available audio.

Web News: When Clients Ignore Your Advice is an episode from HTML All The Things - Web Development, Web Design, Small Business by Matt Lawrence and Mike Karan.

This episode is 21:57 long.

This episode was published on Mar 7, 2026.

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