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Fashion & Beauty

EP385: Next-Gen Legacy (Part 3) — Strategy, Culture & Growth with Tash Grossman + Tilly Capel

How To Cut It in the Hairdressing Industry by How To Cut It Media

Mar 23, 202624:14Fashion & Beauty

We wrap up our “Next Gen Legacy” mini-series, created in collaboration with Wella Professionals UKI, with hosts Tasha Grossman (CEO, Hobbs Salons) and Tilly Capel (Operations Director, Lara Johnson Lifestyle). In this fi...

About This Episode

EP385: Next-Gen Legacy (Part 3) — Strategy, Culture & Growth with Tash Grossman + Tilly Capel is an episode from How To Cut It in the Hairdressing Industry by How To Cut It Media. We wrap up our “Next Gen Legacy” mini-series, created in col...

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This episode belongs to How To Cut It in the Hairdressing Industry.

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Episode Details

Published Mar 23, 2026, 24:14 long, audio available.

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Questions About This Episode

What is EP385: Next-Gen Legacy (Part 3) — Strategy, Culture & Growth with Tash Grossman + Tilly Capel about?

We wrap up our “Next Gen Legacy” mini-series, created in collaboration with Wella Professionals UKI, with hosts Tasha Grossman (CEO, Hobbs Salons) and Tilly Capel (Operations Director, Lara Johnson Lifestyle). In this final episode, we explore how modern salons are evolving and why ongoing education is essential to staying relevant. From guest-artist swap days to smarter training, we share practical ways to keep teams inspired and skills sharp. We also dive into rebuilding client visit frequency post-COVID and making sure services and pricing reflect today’s expectations. Tasha shares what’s worked with subscription offers like the Blow Dry Club, while Tilly reveals plans for a retail subscription. Throughout the conversation, we focus on what fuels sustainable growth: continuous learning, strong direction, and a community-first salon culture that keeps clients loyal and teams motivated. Chapters 9:17: Focus on Education for 2026 14:52: Driving Client Frequency 19:45: The Importance of Feedback Resources from todays episode Wella Professionals Store HERE Wella Professionals UKI on Instagram @wellaprofessionalsuki Wella Professionals Education HERE Wella Professionals UKI on TikTok HERE HOB Salons on Instagram @hob_salons Lara Johnson Lifestyle on Instagram @larajohnsonlifestyle Watch on How To Cut It YouTube Channel HERE How To Cut It on Instagram @howtocutit How To Cut It on TikTok @howtocutit

Where can I listen to EP385: Next-Gen Legacy (Part 3) — Strategy, Culture & Growth with Tash Grossman + Tilly Capel?

You can listen to EP385: Next-Gen Legacy (Part 3) — Strategy, Culture & Growth with Tash Grossman + Tilly Capel online on Radio and Podcast. Open the player on this page to stream the available audio.

Which podcast is EP385: Next-Gen Legacy (Part 3) — Strategy, Culture & Growth with Tash Grossman + Tilly Capel from?

EP385: Next-Gen Legacy (Part 3) — Strategy, Culture & Growth with Tash Grossman + Tilly Capel is an episode from How To Cut It in the Hairdressing Industry by How To Cut It Media.

How long is this episode?

This episode is 24:14 long.

When was this episode published?

This episode was published on Mar 23, 2026.

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Are there related episodes from How To Cut It in the Hairdressing Industry?

Yes. This page shows related episodes from How To Cut It in the Hairdressing Industry when more episodes are available from the podcast feed.