EP384: Next-Gen Legacy (Part 2) —Stepping Into Leadership in Family-Run Salons with Tash Grossman + Tilly Capel

Episode two of our three-part mini-series Next Gen Legacy explores leadership in family-run salon businesses. A How To Cut It podcast series in partnership with Wella Professionals UKI, this episode features its hosts Tash Grossman (CEO, HOB Salons) and Tilly Capel (Operations Director, Lara Johnson Lifestyle) on what it takes to step into authority, modernise operations, and protect a legacy. In today's conversation Tash opens up about moving beyond “the founder’s daughter,” driving performance, and making tough calls—including closing the HOB Camden Academy and launching a new education partnership with Wella Professionals. While Tilly reveals how feedback-led culture, flexible policies, and smart structures help retain talent and support teams. Expect honest lessons on identity, change management, and building a salon that works for today’s clients and careers. Hit play. Chapters 16:29: Leadership in Family Businesses 28:40: Closing the HOB Camden Academy 32:59: Partnership with Wella Professionals 37:44: Challenges and Opportunities in Business Resources from todays episode Wella Professionals Store HERE Wella Professionals UKI on Instagram @wellaprofessionalsuki Wella Professionals Education HERE Wella Professionals UKI on TikTok HERE HOB Salons on Instagram @hob_salons Lara Johnson Lifestyle on Instagram @larajohnsonlifestyle Watch on How To Cut It YouTube Channel HERE How To Cut It on Instagram @howtocutit How To Cut It on TikTok @howtocutit

You can listen to EP384: Next-Gen Legacy (Part 2) —Stepping Into Leadership in Family-Run Salons with Tash Grossman + Tilly Capel online on Radio and Podcast. Open the player on this page to stream the available audio.

EP384: Next-Gen Legacy (Part 2) —Stepping Into Leadership in Family-Run Salons with Tash Grossman + Tilly Capel is an episode from How To Cut It in the Hairdressing Industry by How To Cut It Media.

This episode is 42:35 long.

This episode was published on Mar 16, 2026.

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