EP383: Next-Gen Legacy (Part 1) — Our Story with Tash Grossman + Tilly Capel

Inspired by International Women’s Day, Next-Gen Legacy is a new three-part mini-series hosted by Tash Grossman and Tilly Capel, in partnership with Wella Professionals UK & Ireland. The series spotlights the next generation of female leaders modernising family-run salon businesses while protecting what makes them special. In Episode 1, “Our Story,”Tash (CEO of HOB Salons) shares her rise from Saturday girl to leading a legacy brand. Tilly (Operations Director at Lara Johnson Lifestyle) explains why she first chose law, then returned with a fresh business mindset. Expect honest lessons on leadership, family dynamics, team culture, and adapting to changing clients. They also discuss maintaining service standards during industry shifts, building trust across generations, and leading with confidence even when you’re not behind the chair. Practical takeaways include communication, decision-making, and creating a clear vision for sustainable growth. Chapters 2:53: The Next Gen Legacy Begins 4:01: Our Journeys Unfold 7:17: Family Business Realities 12:51: Leadership and Learning 16:56: Overcoming Industry Challenges 22:15: The Importance of Community 25:15: Adapting to Change 29:44: Pricing Strategies and Client Relations 36:23: Navigating Price Increases 42:27: Building Lifelong Client Relationships 44:42: Hope for the Future 46:50: Wrap-Up and Next Episode Preview Resources from todays episode Watch the full interview on How To Cut It YouTube Channel HERE Tash Grossman on Instagram @tashmeg Tilly Capel on Instagram @tillycapel Wella Professionals Store HERE Wella Professionals UKI on Instagram @wellaprofessionalsuki Wella Professionals Education HERE Wella Professionals UKI on TikTok HERE HOB Salons on Instagram @hob_salons Lara Johnson Lifestyle on Instagram @larajohnsonlifestyle How To Cut It YouTube @howtocutit How To Cut It on Instagram @howtocutit How To Cut It on TikTok @howtocutit

You can listen to EP383: Next-Gen Legacy (Part 1) — Our Story with Tash Grossman + Tilly Capel online on Radio and Podcast. Open the player on this page to stream the available audio.

EP383: Next-Gen Legacy (Part 1) — Our Story with Tash Grossman + Tilly Capel is an episode from How To Cut It in the Hairdressing Industry by How To Cut It Media.

This episode is 49:11 long.

This episode was published on Mar 9, 2026.

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