
Crafting Tomorrow's Federal Contact Centers
May 29, 2025 - 00:33:29
Radio and PodcastLive Radio & Podcasts
In this episode of the Highlight Cast, host Ashley Nichols , VP of Corporate Strategy and Development at Highlight, sits down with Mandy Graham , Director for National Security Solutions, to explore the often-overlooked...
Lessons in Successful Stakeholder Management is an episode from HighlightCast by Othman Bouchareb. In this episode of the Highlight Cast, host Ashley Nichols , VP of Corporate Strategy and Development at Highlight, sits down with Mandy Grah...
This episode belongs to HighlightCast.
Use the player on this page to stream the episode online.
Published Jun 3, 2025, 00:16:58 long, audio available.
In this episode of the Highlight Cast, host Ashley Nichols , VP of Corporate Strategy and Development at Highlight, sits down with Mandy Graham , Director for National Security Solutions, to explore the often-overlooked art of stakeholder management—especially in the context of government change initiatives and continuous delivery. Fresh from co-leading a session at the Prodacity Conference, Mandy shares practical insights on: Defining stakeholder management and why it’s critical to successful change The four foundational pillars of effective stakeholder engagement Strategies for navigating resistance and building trust How to tailor messaging to resonate with diverse stakeholder groups The role of data in building credibility and alignment Common pitfalls—like assumptions—and how to avoid them Whether you're managing a federal program or leading a team through transformation, this episode offers a blueprint for building strong, aligned, and engaged stakeholder relationships. 🔗 Plus, don’t miss the downloadable stakeholder management template here:
You can listen to Lessons in Successful Stakeholder Management online on Radio and Podcast. Open the player on this page to stream the available audio.
Lessons in Successful Stakeholder Management is an episode from HighlightCast by Othman Bouchareb.
This episode is 00:16:58 long.
This episode was published on Jun 3, 2025.
Yes. Use the heart button on the episode page to add it to your favorite episodes list.
Yes. This page shows related episodes from HighlightCast when more episodes are available from the podcast feed.
You can listen to Lessons in Successful Stakeholder Management on this page when the episode audio is available from the podcast feed.
Lessons in Successful Stakeholder Management is from HighlightCast by Othman Bouchareb.
Published Jun 3, 2025 and 00:16:58 long