Empowering Agents, Strengthening Communities: Inside Your Health Idaho

In this episode of Healthcare Happy Hour, David Saltzman speaks with Pat Kelly, executive director and CEO of Your Health Idaho. They discuss the evolution of the health exchange since its inception in 2013, the critical role of agents and brokers in the enrollment process, and how a private sector mindset has enhanced customer experience. Pat shares insights on maintaining a competitive insurance market in Idaho, operational efficiency, and the impact of local agents in rural areas. They also address the potential implications of post-COVID subsidies and future innovations for sustainability.

You can listen to Empowering Agents, Strengthening Communities: Inside Your Health Idaho online on Radio and Podcast. Open the player on this page to stream the available audio.

Empowering Agents, Strengthening Communities: Inside Your Health Idaho is an episode from Healthcare Happy Hour by NAHU.

The episode duration depends on the source podcast feed and may not always be available.

This episode was published on Oct 23, 2025.

Yes. Use the heart button on the episode page to add it to your favorite episodes list.

Yes. This page shows related episodes from Healthcare Happy Hour when more episodes are available from the podcast feed.