Radio and PodcastLive Radio & PodcastsOpening Radio and Podcast...
Radio and PodcastLive Radio & PodcastsFetching podcast shows and categories...
Radio and PodcastLive Radio & PodcastsFetching podcast episodes...
Listen to communication experts in the healthcare industry talk about most effective practices, lessons learned and how to overcome clinician challenges in communicating with patients.
Dennis Novack, MD, founder of DocCom.org, an online communication skills program for hospitals, residency programs and medical schools, disc...
Mitchell D. Feldman, MD, MPhil, discusses how to mentor trainees to help them find their purpose and reconnect with their reason for enterin...
Rob Shochet, MD, discusses relationship centered communication strategy, three important skill sets, how to use the computer in the exam roo...
John Christensen, PhD, describes the medical conditions where hypnosis is used and verbal techniques on how to use hypnosis by talking to pa...
Homa Dost, MD, a surgeon in Afghanistan discusses the challenges in finding joy in her work.
Elizabeth Morrison, LCSW, MAC, discusses the fascinating research on empathy's impact on health outcomes and three important techniques to c...
Kathy Cole-Kelly, MS, MSSW, discusses how to identify medical students who need communication remediation and the specific steps she underta...
In about a quarter of all patients seen in a year have in a mental health disorder of depression, substance use or anxiety. Unfortunately, c...
David Pendleton, DPhil, discusses how to sustain trust, how to address a patient when trust is lost and what to do when is trust undermined.
Howard Beckman, MD, discusses why every clinician needs to know the patients' goals, how articulating goals improves outcomes and helps the...
Ted Parran, MD, discusses how to deal with the 10 percent of the U.S. population with a substance use disorder, who seek euphoric drugs. How...
Kevin Dorsey, MD, PhD, discusses his experiences with patients when he's his genuine self. He describes his empathy course and his students'...
Jeannette Shorey, MD, discusses how to conduct a very efficient patient enounter by learning non-verbal cues, which can save time for a clin...
Anthony Suchman, MD, MA, FACP, talks about the three guideposts for developing relationships, the mistakes that clinicians make in developin...
Marcus Engel, MS, CXPX, CSP, discusses the most impactful words, which clinicians said to him, after being blinded in a horrific automobile...
Lisa Sanders, MD, is author of the popular Diagnosis column for the New York Times Magazine, which inspired the Fox TV program, House M.D. H...
Elaine Khoong, MD, MS, discusses the rationale for using certified medical interpreters and the astounding error rate when ad hoc (e.g. fami...
Co-author of the DocCom module on high performance teams, Carol Mostow, LICSW, discusses the RESPECT model, an acronym for Respect, Explanat...
Susmita Pati, MD, MPH, Chief Medical Program Advisor for the Alan Alda Center for Communicating Science at Stony Brook University discusses...
Listen to renowned author and cardiologist, Eric Topol, MD, discuss the five qualities of deep understanding and how clinicians can incorpor...
Well-known book author Danielle Ofri, MD, PhD, discusses how listening affects the quality of what patients say, the golden minute, full fro...
Kelly McCutcheon Adams, MSW, LCSW, talks about IHI's Conversation Ready project and end of life conversations. Learn how systems can become...
Krista Hirschmann, PhD, discusses a unique methodology for motivating patients to manage their care and helping patients to take control of...
Sateesh Arja, MD,MPH, discusses using humanities to inspire empathy; incorporating NURS and PEARLS technique to develop empathy and the chal...
Tom Campbell, MD, author of DocCom module on the Family Interview, explains how is the family interview different, the first steps in the fa...
Listen to Eric Manheimer, MD, a producer and writer on the successful TV series, New Amsterdam , based on his book, Twelve Patients: Life an...
Zeev Neuwirth, MD, MPH, MACP, discusses his proposed shift on how we think about healthcare - less concerned with technical aspects and more...
Sheira Schlair, MD, MS, talks about how to get ready to listen, the elements of active listening including non-verbal cues, the five stages...
Erika Manu, MD, co-author of DocCom Module 23, The Geriatric Interview, discusses how to speak with older patients and why raising your voic...
Richard Kravitz, MD, discusses how technology will impact the request for specialty consultations, three types of responses to patients who...
Steven Locke, MD, offers recommendations for clinicians who want to use telemedicine. Find out about treating patients across states or arou...
Auguste H. Fortin VI, MD, MPH, MACP, the lead author of the book, Smith's Patient-Centered Interviewing: An Evidence-Based Method, fourth ed...
Kathleen Kieran, MD, discusses five conflict styles to use with patients and colleagues.
Julie Crosson, MD, shares 10 tools she teaches to help physicians negotiate the agenda with their patients, which helps improve patient sati...
Sal Mangione, MD, discusses the royal road to diagnosis, where 80 percent of the diagnosis is based on history taking, which he describes li...
Marla R. Rowe-Gorosh, MD, discusses how to use the Ask-Respond-Tell technique with patients. She talks about how to be more empathic and why...
Listen to our expert, Lars Osterberg, MD, discuss the shared responsibility of clinicians and patients for medicine adherence, motivating pa...
Joan Lowery, MEd, discusses the three components of effective listening skills, teachback tips, the relationship between listening skills an...
Nicole Defenbaugh, PhD discusses verbal and non-verbal tips for listening with empathy and how empathic listening improves outcomes for the...
Peter Lichstein, MD, FACP, FACH, discusses a core set of steps to end the relationship, what happens when difficult patients need to be dism...
Julie Crosson, MD, discusses proven techniques on eliciting agenda items and negotiating those items, which helps ensure patient and provide...
Cardio-thoracic surgeon, Kathy Magliato, MD, MBA, FACS, recommends that every surgeon be prepared for a conversation about an organ donation...
Maria Alkureishi, MD, explains the mnemonic HUMAN LEVEL when using the computer in the exam room. She serves as a primary physician for infa...
Francesca Dwamena, MD, MS, talks about her 20-year journey researching medically unexplained symptoms and discusses how using the mnemonic E...
Douglas Maynard, PhD, discusses how to use perspective display sequence and recommends clinicians ask before telling. He is a sociology prof...
Listen to "social media's leading physician voice" Kevin Pho, MD, founder of KevinMD discuss rules about using social media, the elevator ru...
Clarence Braddock, MD, MPH, MACP, talks about Encouraging Patients to Participate in Shared Decision Making. He discusses his widely used fr...
Kelley Skeff, MD, PhD, Co-Director of the Stanford Faculty Development Center for Medical Teachers, discusses why chronological history of p...
Elizabeth Cleek, PsyD, Chief Program Officer & Vice President, and Pia Pyne Miller, MPH, CPO & VP, at the Arnold P. Gold Foundation, talk ab...
Damara Gutnick, MD, discusses the world-wide campaign to ask patients, "What Matters to You?" which saves clinicians time, reduces falls and...