Ep 5: Fixing the Culture at Uber

In this episode, Youngme talks to Professor Frances Frei, who was hired by Uber last year to help rebuild a broken culture. Frances describes how toxic the culture at Uber actually was (01:50) and how she dealt with difficult work scenarios (08:19). She also talks about what should be done about "bad people doing bad things" (15:10) and the link between strategy and culture (22:10). Plus, she gives a behind-the-scenes look at preparing for her TED talk (25:10).

You can listen to Ep 5: Fixing the Culture at Uber online on Radio and Podcast. Open the player on this page to stream the available audio.

Ep 5: Fixing the Culture at Uber is an episode from HBS After Hours by TED Audio Collective / Youngme Moon, Mihir Desai, & Felix Oberholzer-Gee.

This episode is 31:24 long.

This episode was published on Apr 2, 2018.

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