Ep 2: Making Sense of Online Reviews, Our Best/Worst Service Experiences, plus Debating the Future of Spotify

HBS After Hours by TED Audio Collective / Youngme Moon, Mihir Desai, & Felix Oberholzer-Gee

In this episode, Youngme, Mihir, and Felix try to make sense of online reviews (1:26), dish about their best/worst service experiences (15:20), and offer their thoughts on Spotify (18:20). Plus, their After Hours recomme...View more