AI and the Future of Retail

IN THIS EPISODE: In this episode of the HAE Podcast, host Philip Guarino sits down with James Sutherland, Founder & CEO of Autonomo Technologies, to discuss the rise of autonomous retail, the convergence of AI and consumer behavior, and how automation is reshaping global retail economics—from labor shortages to dynamic pricing and customer experience. GUEST BIO: James Sutherland is Founder & CEO of Autonomo Technologies, Europe's leading autonomous retail company. James began his career at Mars Inc moving into large-scale food factory construction. After Harvard Business School he pivoted to AI, recognising its transformative potential across industries—especially the $3 trillion convenience retail sector - which led him to start Autonomo in 2021.

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AI and the Future of Retail is an episode from Harvard Alumni Entrepreneurs Invites by Harvard Alumni Entrepreneurs.

This episode is 27:01 long.

This episode was published on Nov 18, 2025.

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