HammerDown Radio Episode 7

With another episode of the HammerDown Radio powered by KeepTruckin, your host Jonathan Keane welcomes you from San Francisco. This is our first show from our formal studio. I’m here with my trusty co-host Annie Gleeson and our exciting guest for the podcast, Chelsea Kendrick who works at KeepTruckin as an Onboarding Project Manager to lend her expertise around today’s topic i.e. Customer Success and Customer experience, so stay tuned! 01:35 - The process of attaining fleets interested in KeepTruckin. 04:00 - What to expect from KeepTruckin once you’ve decided to opt for us. 06:00 - Is KeepTruckin, the only ELD provider to offer onboarding service and what is the ultimate goal of the CS team? 07:25 - Best practices and tips for Fleet Managers and Administrators wanting to deploy? 09:05 - Utilizing customer experience to promote KeepTruckin as a brand. 10:45 - On set experience with a recent customer in Santa Rosa. 11:50 - Why do customers find our interface easy to use? 13:50 - Encouraging satisfied customers to contact us. Our new email ID: podcast@keeptruckin.com Email us with your next topic request, feedback or guest suggestion, we'd like to hear from you: podcast@keeptruckin.com Looking forward to another episode! Thanks for tuning in! Contact info: Visit: Email us: support@keeptruckin.com Talk to us 24/7: (855) 434-3564 Follow on social for updates on our next episode:

You can listen to HammerDown Radio Episode 7 online on Radio and Podcast. Open the player on this page to stream the available audio.

HammerDown Radio Episode 7 is an episode from Hammer Down Radio by HammerDown Radio.

This episode is 00:15:19 long.

This episode was published on May 25, 2018.

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