363 Why the Most Successful Salons Keep it Simple
Most salon owners assume their business feels complicated because it needs to be. But after years inside salons at every level of the market...
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Grow My Salon Business Podcast
I know that being in business isn’t always easy. Along with the many highs and ‘a ha’ moments it can sometimes be soul destroying, frustrating and a very lonely place to be. Being a business...
Episodes
20 of 363 episodes362 The New Rules of Salon Marketing in the Age of AI with Phil Evans
When it comes to marketing, many salon owners pour their time into Instagram, hoping it brings new clients through the door. My returning gu...
361 Stop Saying "We're Like a Family Here"
Treating your team like family feels warm and caring, but it might be working against your leadership and having a negative impact on the bu...
360 The Numbers Don't Lie
One of the bigger challenges the salon industry has always faced is getting reliable data. Fortunately, that is changing for the better, and...
359 Two Salons, One Family, 25 Staff with Billy Ryan and Elle Foreman
Billy Ryan and Elle Foreman own the Tribe Salons group in London and Kent. In this episode, we discuss what it takes to build a successful f...
358 Seven Lessons on Education Every Salon Owner Needs to Hear
The way hairdressing education is delivered has changed dramatically since I started in this industry, and it will continue to evolve as new...
357 The 4 Disciplines Behind Every Salon Success Story
Most salon owners already know what they should be doing to build salon success. They know they should raise their prices, have the tough co...
356 Brand Promises, Team Agreements and Difficult Behaviour with Nina Kovner
Every salon owner has dealt with a difficult team member who is brilliant one week and impossible the next, leaving the whole team tiptoeing...
355 Why Your Bank Account Never Matches Your Profit
Most salon owners can rattle off a client's colour formula from three visits ago without blinking, yet ask what their actual profit margin w...
354 Why Hairdressers Don't Earn Enough (and What to Do About It)
The most common stereotype about hairdressers is that they don't earn enough. And in most cases, it's true. But the reason behind it is rare...
353 A Salon Owner's Guide to Negotiating With Product Manufacturers
When I opened my first salon I was passionate about hairdressing but like most salon owners I knew very little about business, and negotiati...
352 How Leading Salons Are Using AI Every Day with Martha Lynn Kale
AI in the salon is no longer something you can put off, and ignoring it won't make it disappear. This week I'm joined by Martha Lynn Kale, o...
351 The 5 Things That Make You a Better Salon Manager and Leader
Most salon owners who struggle with their team have never stopped to ask whether the problem starts with them. Salon management is one of th...
350 What are the 10 Forces Shaping the Salon Industry Right Now?
The salon industry is constantly changing. It always has and it always will. Some of the changes you’ll like and others you won’t. Either wa...
349 How AI Is Changing the Front Desk with Universe Walker
AI has already and will continue to impact the salon industry. One area that is getting a lot of attention is the front desk and the role of...
348 How to Use AI in Your Salon Without Losing the Human Touch with Frank Westerbeke
AI in the salon industry is moving fast, and most salon owners genuinely don't know where to start. My guest this week is Frank Westerbeke,...
347 There Is No Perfect Salon Pay System (And That's the Problem)
How you pay your salon team is one of the most confusing decisions you'll make as a salon owner. Salon owners often compare pay structures w...
346 The 5 Numbers Every Salon Owner Needs to Know
Most salon owners don't have a money problem, they have a ‘lack of understanding’ problem. You can be fully booked, your team can be flat ou...
345 Where Does All the Money Go? The 10-Part Financial Framework for Salon Owners
Hopefully your salon is busy, clients are coming through the door, and money is being taken at the till every day, so if that's the case, th...
344 Does Your Salon Have a Pricing Problem or a Productivity Problem?
Salon profitability is under more pressure than it has been in years, and the hard reality is that being busy isn't the same as being profit...