372 Why All Business Development Starts With Personal Development with Debra Neill Baker
All business development starts with personal development, which is why salon leadership development has to start with you. Debra Neill Bake...
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Grow My Salon Business Podcast
I know that being in business isn’t always easy. Along with the many highs and ‘a ha’ moments it can sometimes be soul destroying, frustrating and a very lonely place to be. Being a business...
Episodes
20 of 372 episodes371 Seven Steps to Improve New Client Retention in Your Salon
Salon client retention is one of the most overlooked numbers in your business, and most salon owners have no idea how many first-time client...
370 Five Ways to Make the Most of the Festive Season in Your Salon
The festive season is one of the biggest spending periods of the year, yet most salon owners go into it without a real marketing plan. Meanw...
369 The Power of Showing Up: Lessons From 230 Salons with Denis McFadden
When one salon already feels like it's running you, scaling a salon business to 230 locations sounds impossible. I'm joined by returning gue...
368 Is the Salon Industry Really All Doom and Gloom?
Spend any time in hairdressing groups on social media, and you could believe a successful salon business is almost impossible today. Rising...
367 Are Business Partnerships a Good Idea for Salon Owners?
A salon business partnership usually starts with two hairdressers, a strong friendship and a handshake. It feels like a great way to share t...
366 How to Scale a Salon Business From One Store to One Hundred with Sudheer Koneru
Why do some salon and beauty businesses grow beyond a single location while others struggle to scale? In this episode, I’m joined once again...
365 Five Things Every Growing Salon Needs in Place
Growth sounds like the obvious goal for any salon owner, but chasing a bigger business without a plan can break the one you've already built...
364 What Does Your Business Need From You?
Every salon owner learns eventually that to manage a salon business, you first have to manage yourself. It's easy to focus on the team, the...
363 Why the Most Successful Salons Keep it Simple
Most salon owners assume their business feels complicated because it needs to be. But after years inside salons at every level of the market...
362 The New Rules of Salon Marketing in the Age of AI with Phil Evans
When it comes to marketing, many salon owners pour their time into Instagram, hoping it brings new clients through the door. My returning gu...
361 Stop Saying "We're Like a Family Here"
Treating your team like family feels warm and caring, but it might be working against your leadership and having a negative impact on the bu...
360 The Numbers Don't Lie
One of the bigger challenges the salon industry has always faced is getting reliable data. Fortunately, that is changing for the better, and...
359 Two Salons, One Family, 25 Staff with Billy Ryan and Elle Foreman
Billy Ryan and Elle Foreman own the Tribe Salons group in London and Kent. In this episode, we discuss what it takes to build a successful f...
358 Seven Lessons on Education Every Salon Owner Needs to Hear
The way hairdressing education is delivered has changed dramatically since I started in this industry, and it will continue to evolve as new...
357 The 4 Disciplines Behind Every Salon Success Story
Most salon owners already know what they should be doing to build salon success. They know they should raise their prices, have the tough co...
356 Brand Promises, Team Agreements and Difficult Behaviour with Nina Kovner
Every salon owner has dealt with a difficult team member who is brilliant one week and impossible the next, leaving the whole team tiptoeing...
355 Why Your Bank Account Never Matches Your Profit
Most salon owners can rattle off a client's colour formula from three visits ago without blinking, yet ask what their actual profit margin w...
354 Why Hairdressers Don't Earn Enough (and What to Do About It)
The most common stereotype about hairdressers is that they don't earn enough. And in most cases, it's true. But the reason behind it is rare...
353 A Salon Owner's Guide to Negotiating With Product Manufacturers
When I opened my first salon I was passionate about hairdressing but like most salon owners I knew very little about business, and negotiati...