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IRS’s Efforts to Improve Customer Service and the Taxpayer Experience
The IRS has a long-standing goal of improving its taxpayer services and experiences. But many Americans still struggle to connect with the IRS or report having a bad experience when they do. What is the IRS doing to impr...
About This Episode
IRS’s Efforts to Improve Customer Service and the Taxpayer Experience is an episode from Government Accountability Office (GAO) Podcast: Watchdog Report by Government Accountability Office. The IRS has a long-standing goal of improving its...
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This episode belongs to Government Accountability Office (GAO) Podcast: Watchdog Report.
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Episode Details
Published Jul 17, 2025, 00:00:00 long, audio available.
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