
GA 639 Putting the Customer First with Slaytor Baldwin
Jul 2, 2026 - 31:30
Radio and PodcastLive Radio & Podcasts
Most continuous improvement practitioners are trained to prize logic and treat emotion as noise in the system. D. Earl Johnston spent nine years and thousands of research hours across twelve disciplines discovering that...
GA 635 Emotions Are Not the Enemy with D. Earl Johnston is an episode from Gemba Academy Podcast: Lean Manufacturing | Lean Office | Six Sigma | Toyota Kata | Productivity | Leadership by Ron Pereira: Lean Thinker & Co-Founder of Gemba Acad...
This episode belongs to Gemba Academy Podcast: Lean Manufacturing | Lean Office | Six Sigma | Toyota Kata | Productivity | Leadership.
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Published Jun 4, 2026, 34:07 long, audio available.