GA 630 Why Tone Matters with Shahab Shah

Gemba Academy Podcast: Lean Manufacturing | Lean Office | Six Sigma | Productivity | Leadership by Ron Pereira: Lean Thinker & Co-Founder of Gemba Academy

This week’s guest is Shahab Shah. Ron and Shahab discussed the importance of balancing human empathy with the demands of reality, why tone matters, first steps for making improvements, and more. An MP3 audio versio...View more