IT Operations Are Not Ready for AI Agents: How to Respond Today

AI is accelerating faster than most IT organizations can keep up, and I&O leaders are feeling the impact. In this episode, Gartner experts Autumn Stanish and Paul Delory break down what AI's rapid rise really means for IT operations, and why doing nothing is no longer an option. Drawing from their Opening Keynote presented at Gartner IT Infrastructure, Operations & Cloud Strategies Conference, Autumn and Paul reveal the risks, realities and opportunities behind AI agents — and the urgent changes I&O teams must make to stay in front of the business instead of falling behind it. Tune in to discover: The growing risk of "AI agent sprawl" and how to prevent it Why outdated operating models make I&O the bottleneck for AI adoption How continuous operations creates the guardrails needed for safe, scalable AI The roadmap that prepares your infrastructure for AI agents today Dig deeper: Download the I&O Leadership Roadmap Attend a Gartner I&O Conference near you Try out AskGartner for more AI-powered insights See how Gartner is the world authority on AI

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IT Operations Are Not Ready for AI Agents: How to Respond Today is an episode from Gartner ThinkCast by Gartner.

This episode is 23:21 long.

This episode was published on Feb 17, 2026.

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