FYI 78 Brooklyn Public Library - Library Card Access Study

FYI: The Public Libraries Podcast by publiclibrariesonline

Apr 23, 202400:18:13Education

In this episode, Kathleen Hughes, PLA, talks with Amy Mikel, Director of Customer Experience at the Brooklyn Public Library. Amy shares the catalyst for the Cardholder Signup Practices study—the Books Unbanned initiative...

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