The Finale
In the last episode of the Futurology Show (for now) the team discusses the guests who have been on the show, things that have changed, and...
Radio and PodcastLive Radio & Podcasts
Technology
Futurology
Answering What’s The Future by exploring digital’s future impact. Every week the Futurology team explores the "Future of _______” with people that are doing - and not just talking - the futu...
Episodes
20 of 114 episodes2018: #ThinkDigital!
Part 1 of #ThinkDigital futurology looks at where we are going in 2018. What does digital mean to us? How do we need to embrace digital to r...
CXTECHFEST: Bringing Customer Experience to Life
In this podcast we chat to Tony Hughes about how you can bring the customer experience to life. Tony is the most read person in LinkedIn on...
CXTECHFEST: Banking & the World of Customer Experience
Roelia Malan from FNB wants to live in a world filled with innovative people inventing extraordinary, and beautiful yet less complicated met...
CXTECHFEST: Data-driven Customer Experiences
In this podcast we chat to Andrew Vorster, who shares his thinking about understanding your customer through data. Although Andrew has spent...
CXTECHFEST: Customer Experience & Social Media Monitoring
In this podcast we chat to Nic Ray from BrandsEye on social media mentoring and how it relates to the customer experience. Nic is the Chief...
CXTECHFEST: 10 New Age Rules for Great Customer Experience!
In this podcast Simon Cranswick shares his 10 rules for a great customer experience. Simon has been a CX enthusiast for 20 plus years, and i...
CXTECHFEST: A 360° View of the Customer, with a Personal Touch
In this podcast we chat to Nicholas Maweni who has a 360° view of the customer, with a personal touch. Nicholas is the Marketing Director at...
CXTECHFEST: Technology Driven People Solutions
In this podcast we chat to Simon Clarke who combines his passion for people and technology. He works with a team of special people to delive...
CXTECHFEST: The Impact of Future Technology as a Key Needle Mover in Customer Service
In this podcast we chat to Roland Naidoo. He is Head Customer Operations Support at Multichoice, where he looks at creating and managing the...
CXTECHFEST: CX In The Fast Food Industry
In this podcast we chat to Michael Emanuel, who runs the digital strategy at Famous Brands and is responsible for the development of digital...
CXTECHFEST: Welcome To Customer Experience 5.0
Self-made thousandaire, Mathew Cook is a family man first and an experienced SAP Solution and Product Innovation Architect @ NGA, involved w...
CXTECHFEST: Safer Cities & The Quality Of Experience
In this podcast we chat to JP Horne, who has been on the forefront of public sector innovation within the public sector for the last 20 year...
CXTECHFEST: Scaling CX Through Technology
In this podcast we chat to Christelle van de Merwe, whose presentation was around scaling the customer experience through technology. Christ...
CXTECHFEST: Artificial Intelligence Drives Smarter CX
Artificial Intelligence is the future of the business-technology landscape. It’s not good enough to just have a strategy and plan to use AI...
CXTECHFEST: In Math We Trust - Bitcoin & Blockchain
Human trust is undergoing its most significant transformation in history. Money is the second most important societal construct after langua...
The Future of Work (recorded live at Huawei Innovation Zone)
The Futurology team goes live in the Huawei Innovation Zone. To change things around a bit we decided to do a live podcast with Brian Armstr...
BCX Disrupt
Ian Russell, CEO of BCX, joins the team in studio to discuss the BCX Disrupt event and all things causing #disruption - as well as adopting...
The Trends of 2018
2017 is almost over and the gurus are starting to publish next year's big trends. Some are predictable - like AI and Machine Learning - and...
The Future of Fake Social Media
Recently social media has been redefined by the massive spike in fake news, fake accounts, and general manipulation of the core message to s...