138 Mind The Gap Research: Insights on Organisational Culture Sadhbh O'Flaherty & Scott McInnes

SUMMARY In this episode of the Building Better Cultures podcast, Sadhbh O'Flaherty takes over the mic to interview Scott McInnes about his recent research titled 'Mind the Gap.' The research explores the cultural challenges organisations face today, particularly through the lens of Chief People Officers (CPOs) in Ireland. The conversation delves into the motivations behind the research, key findings, and actionable insights for organisations looking to improve their culture. Key themes include leadership skill and will, the role of managers, the importance of learning and development, accountability for values, and the challenge of disconnection in the workplace. Scott emphasises the need for intentionality in creating a strong organisational culture that aligns with business strategies. Mind The Gap Research: TAKEAWAYS Connection among HR leaders is crucial. Understanding culture challenges requires frontline insights. Leaders set the tone for organi s ational culture. Everyone in the organization owns the culture. Managers play a key role in translating values to teams. Learning should be prioritized beyond formal courses. Accountability for values strengthens organi s ational culture. Feedback is essential for personal and professional growth. Intentionality is key in fostering workplace connections. Culture impacts business outcomes significantly. CHAPTERS 00:00 Introduction to the Podcast and Research 02:02 The Motivation Behind the Research 04:28 Leadership Skill and Will 06:55 The Manager Factor 10:54 Skills for Today and Tomorrow 15:09 Accountability for Values 20:54 The Challenge of Disconnection 27:22 Surprises from the Research 29:18 Connecting Themes to Business Outcomes 32:34 Actionable Steps for Organisations

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138 Mind The Gap Research: Insights on Organisational Culture Sadhbh O'Flaherty & Scott McInnes is an episode from Face Forward - Communications,Engagement & Leadership. by Scott McInnes.

This episode is 36:58 long.

This episode was published on Oct 9, 2025.

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