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Most enterprise IT teams spend the majority of their time fighting the same fires repeatedly. BMC Helix is building the AI system that handles those fires automatically, detecting anomalies, tracing root cause through mi...
AI Agents Fixing Your IT Before You Even Know Something Broke Erhan Giral & Ryan Manning, BMC Helix is an episode from Eye On A.I. by Craig S. Smith. Most enterprise IT teams spend the majority of their time fighting the same fires repeated...
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Published Aug 3, 2026, 59:12 long, audio available.
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