
Explore Analytics Training Module 1 - Key Concepts
Mar 21, 2019 - 0:11:05
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This video explains when and why to use medians and percentiles to measure service delivery data, and walks through building those reports against ServiceNow data in real-time.
ServiceNow SLA Reporting Topic: Median, Percentile, TP 50/90/99 is an episode from Explore Analytics by exploreanalytics.com. This video explains when and why to use medians and percentiles to measure service delivery data, and walks throug...
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Published Apr 13, 2018, 0:18:41 long, audio available.
This video explains when and why to use medians and percentiles to measure service delivery data, and walks through building those reports against ServiceNow data in real-time.
You can listen to ServiceNow SLA Reporting Topic: Median, Percentile, TP 50/90/99 online on Radio and Podcast. Open the player on this page to stream the available audio.
ServiceNow SLA Reporting Topic: Median, Percentile, TP 50/90/99 is an episode from Explore Analytics by exploreanalytics.com.
This episode is 0:18:41 long.
This episode was published on Apr 13, 2018.
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You can listen to ServiceNow SLA Reporting Topic: Median, Percentile, TP 50/90/99 on this page when the episode audio is available from the podcast feed.
ServiceNow SLA Reporting Topic: Median, Percentile, TP 50/90/99 is from Explore Analytics by exploreanalytics.com.
Published Apr 13, 2018 and 0:18:41 long