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ECR Consumerwatch

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Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consumer journalism than she could count. But while know...

Episodes

20 of 150 episodes

Bank fraudsters get F2F with pensioners - in their homes!

Consumerwatch’s Wendy Knowler warns about a new very direct method fraudsters are using to trick pensioners into giving them access to their...

7:55Dec 9, 2021

How to deal with Fourth Wave related cancellations

After the discovery of the new COVID-19 variant, Omicron, so many people had to come up with Plan B in terms of their travel plans. That wou...

6:07Dec 2, 2021

This is how to NOT do Black Friday

With Black Friday on everyone's lips, it's everywhere on radio and television and on our phones, it is easy to be swept up by the hype. Cons...

3:27Nov 25, 2021

What if your wedding photographer sells your pictures as stock footage?

This question comes after a wedding picture went viral on Twitter as it was included on the FNB website. But who really owns the photograph...

9:15Nov 18, 2021

What’s to stop teenagers from having booze delivered to them, via an app? - Wendy Knowler

Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consum...

8:55Nov 11, 2021

Got a Kulula or British Airways credit? End of November, use it or lose it

Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consum...

7:16Nov 4, 2021

All about the “confirm your Telkom directory listing" scam

Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consum...

8:11Oct 28, 2021

What if your shop was looted and you thought you had SASRIA cover, but you didn’t?

Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consum...

8:01Oct 21, 2021

What's the story with the Woolworths rotten juice boxes?

Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consum...

7:58Oct 14, 2021

Can a company refuse to compensate you for loss or injury?

Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consum...

8:19Sep 30, 2021

Beware the non existent puppy scam, says Consumerwatch’s Wendy Knowler

Here is some advice on how to spot a pet scam. The pet scam is by no means new, but a significant number of South Africans are still falling...

8:38Sep 23, 2021

How to avoid being scammed - Wendy Knowler

Shopping on the world wide web is very dangerous business, more dangerous than many realise. Too many get caught in the web because they’re...

9:24Sep 9, 2021

Uber and their cancellation penalty

Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consum...

8:33Sep 2, 2021

Not all the appliances which were stolen from shops were new, some were in for repairs.

Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consum...

8:32Aug 26, 2021

Are funeral policy increases killing your budget? Wendy Knowler advises

Hollard said it had to implement a second premium increase as result of mortality experience exceeding expected experience across our entire...

7:49Aug 19, 2021

Scammers using Capitec bank accounts as so-called business accounts

Fraudster pay so-called money mules to open bank accounts, and when the victims’ money lands in that new account, they transfer it to the fr...

6:12Aug 12, 2021

Flights suspended and Mango communications is vrot, says Consumerwatch’s WENDY KNOWLER

It’s not been a great week for Mango Airlines and its ticket-holding passengers are feeling the pain - again. On Monday the SAA subsidiary a...

8:10Jul 29, 2021

Is there an unreasonable increase on the prices of goods after the looting in KZN?

It is called price gouging and if you can prove it if, here’s what to do As the people of this province know all too well, last week’s extra...

8:50Jul 22, 2021

How to - Insurance after looting

If you have car and household contents insurance cover, then a tiny part of your monthly premium is paid every month by your insurer to Sasr...

8:49Jul 15, 2021

Critical online shopping advice by Wendy Knowler

Seeing is believing - but seeing on a computer screen can be tricky When buying goods on line you always run the risk of being unpleasantly...

7:51Jul 8, 2021