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Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consumer journalism than she could count. But while know...
Consumerwatch’s Wendy Knowler warns about a new very direct method fraudsters are using to trick pensioners into giving them access to their...
After the discovery of the new COVID-19 variant, Omicron, so many people had to come up with Plan B in terms of their travel plans. That wou...
With Black Friday on everyone's lips, it's everywhere on radio and television and on our phones, it is easy to be swept up by the hype. Cons...
This question comes after a wedding picture went viral on Twitter as it was included on the FNB website. But who really owns the photograph...
Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consum...
Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consum...
Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consum...
Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consum...
Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consum...
Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consum...
Here is some advice on how to spot a pet scam. The pet scam is by no means new, but a significant number of South Africans are still falling...
Shopping on the world wide web is very dangerous business, more dangerous than many realise. Too many get caught in the web because they’re...
Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consum...
Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consum...
Hollard said it had to implement a second premium increase as result of mortality experience exceeding expected experience across our entire...
Fraudster pay so-called money mules to open bank accounts, and when the victims’ money lands in that new account, they transfer it to the fr...
It’s not been a great week for Mango Airlines and its ticket-holding passengers are feeling the pain - again. On Monday the SAA subsidiary a...
It is called price gouging and if you can prove it if, here’s what to do As the people of this province know all too well, last week’s extra...
If you have car and household contents insurance cover, then a tiny part of your monthly premium is paid every month by your insurer to Sasr...
Seeing is believing - but seeing on a computer screen can be tricky When buying goods on line you always run the risk of being unpleasantly...
One hotel said it’s closing for two weeks and no, the family couldn’t get a refund of their deposit because they don’t have the money. Just...
Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consum...
Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consum...
Never say die - those accounts that defy closure In last week’s Consumerwatch we talked about the many Edgars account holders who’ve been ba...
There has been an usually large number of people interacting with the Edgars blog that I uploaded regarding how to close your Edgars account...
The hardest goodbye I continue to get a steady stream of complaints from Edgars customers, most about battling to close their accounts, and...
Got quite a bit of cash to deposit? You’ll pay less in fees if you do it at the supermarket, says Consumerwatch’s Wendy Knowler. That’s prov...
Could those SMS bank notifications be false security? The Ombudsman for Banking Services of SA released its 2020 annual report yesterday, re...
Don’t let a retailer charge you extra for card payments, or dictate how much you must spend, says Wendy Knowler in this week’s Consumerwatch...
Overzealous regular sanitising of workplaces and schools is totally unwarranted. You get the coronavirus from breathing, not touching, says...
In this week's Consumerwatch, Wendy Knowler shares with consumers ways to go about spotting and avoiding beauty products that are too promis...
Do your homework - on the bed and the retailer - before you commit. Never has it been more important to do your research on a company before...
I often warn people to check, check and check again when making payments via EFT or at an ATM. Choose the wrong beneficiary or transpose an...
In early December, Keryn Harrison gave her 2008 Mini Cooper S to KZN Cars in Pinetown to sell on consignment - it was agreed she would be pa...
By getting clued up on their tricks, says Consumerwatch’s Wendy Knowler If you’ve got electronics - cellphone, laptop - or a generator to se...
If you have a bottle of shampoo labelled as being for “normal” hair, it could soon become a relic of a bygone age. Normal is a problematic w...
It’s a very curious story. Lay’s marketing director Agnes Kitololo said recently that the brand had listened to its customers, “so we wanted...
South Africa has returned to level one lockdown, and while some restrictions have been lifted and things have been becoming more relaxed, it...
It’s been a year of pain for cruiseliner operators and their passengers. Mediterranean Shipping Company (MSC) announced a few days ago that...
Identity theft is no joke! Here's a not-so-fun fact: fraudsters had a field day in 2020 with so many people working from home, sending sensi...
Tracking contracts are easy to get into but harder to get out of. It may seem like a good idea to sign a three-year tracking contract for yo...
You need credit to get credit but you don't want credit, at the end of the day the credit cycle can be confusing and difficult to navigate,...
The travel industry, from its knees, is busy introducing the kind of flexibility into its fares that we would all have loved and appreciated...
The Hilton Durban Hotel closed its doors last month, another COVID-19 casualty, and one of 1000 Hilton hotels to close since the start of th...
While the COVID-19 pandemic and the accompanying regulations have put businesses like Citiliner, Greyhound, Musica, and more in danger, it w...
Carol Fourie’s experience in trying to close her Edgars account is shared by many others. She wrote: "I have had numerous calls from Edgars/...
Malcolm Kinsey, a legend in South African motoring circles, and the man behind the Kinsey Report which exposed car parts prices for the past...
In this, the first Consumerwatch feature of 2021, Wendy Knowler reveals why the price of ginger has skyrocketed, and why the government’s Di...
It’s Christmas time and we’re experiencing a second wave of coronavirus infections. Not a great combo. Quite a few people have voiced their...
Recently Tim shared with Wendy Knowler email correspondence he had with a salesman at the Honda & Suzuki dealership in Pinetown, part of the...