Calla Shoes’ Winning Formula: SEO, Customer Feedback, and Strategic Partnerships
Jennifer Bailey is the CEO Founder at Calla Shoes, sellers of women's shoes for bunions, wide feet and problem feet. Founded in 2016 they no...
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eCommerce MasterPlan: interviews and advice to help build your online retail business faster
Trying to work out how to acquire more customers? Need to improve customer retention? Or just looking for some reassurance you’re on the right track? That’s what the eCommerce MasterPlan is...
eCommerce MasterPlan: interviews and advice to help build your online retail business faster Podcast Guide
Listen to eCommerce MasterPlan: interviews and advice to help build your online retail business faster, a Business podcast by Chloë Thomas. Stream 637 episodes in English, follow new audio stories, and play episodes online on Radio and Podcast.
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WWYD as Head of eCommerce Entering the Preloved Market? Andy Ostcliffe
Andy Ostcliffe is the Chief at Chiefly, where they’re experts on the Charity Retail Sector and pre-loved sales across product categories. Pr...
How CULT MIA Scaled 5X by Building a Global Luxury Fashion Marketplace
Holly Daniels is the Head of eCommerce at CULT MIA & a Drapers 30 Under 30 Alumni. CULT MIA is an independent luxury fashion marketplace, sh...
Best-of-Breed vs Consolidation: Choosing the Right eCommerce Tech Stack with Portmeirion’s Ankit Jadav
Ankit Jadav is the Global Head of Digital Operations at Portmeirion Group, home to six unique homeware and fragrance brands with a combined...
AI Search, Meta Ads, and Lean Operations: The Myrqvist Growth Story
Douglas Holm is the Head of Online at Myrqvist, sellers and designers of quality, classic men’s shoes. Founded in 2016 they now sell online...
Scaling Impact: How Elvis & Kresse Turned Waste Into a Thriving Regenerative Brand
Kresse Wesling CBE is the co-founder at Elvis and Kresse, the designers, manufacturers, and sellers of their range of sustainable and ethica...
Episode 600: 14 eCommerce Mistakes Revealed with Chloe Thomas
Success stories are easy to find in eCommerce. The mistakes, failures, and expensive lessons? Not so much. To celebrate the 600th episode of...
5 Big Wins You Get with an AI Shopping Assistant
Yaël de Keijzer and Anna Atmis are from Doofinder. Doofinder has been helping eCommerce brands improve product discovery and search experien...
The Search-Driven Fashion Strategy That Helped Spirithoods Scale
Latif Hamilton is the creative CEO at Spirithoods, who sell animal inspired apparel and give 10% back to endangered animals. Founded in 2009...
How Sole Responsibility is Building a Fast-Growing Business from Fashion Returns
Simon Payne is the co-founder at Sole Responsibility, a sustainable retail business specialising in the resale and takeback of seconds in th...
Uncle Matt’s Hats: Using Storytelling, UGC, and Mission to Grow an eCommerce Brand
Steve Willicott is the founder at Uncle Matt's Hats, selling baseball caps and supporting men’s mental health. Founded in 2024, they sell vi...
How Moon Phase Studios Scaled to £1M with Email Marketing & Seasonal Strategy, with Hayley Jones
Hayley Jones is the Artist and Founder at Moon Phase Studios. The studio exists to empower its customers to become more attuned to the moon...
From DTC to B2B: How Moyu Scaled to €1.5M by Shifting Its Sales Strategy with Roel Schatorjé
Roel Schatorjé is the Founder of MOYU, sellers of erasable stone paper notebooks, designed to reduce single-use paper and reforest the plane...
How to Grow Profits in 2026
In this special episode of the eCommerce MasterPlan Podcast, Chloe Thomas shares a panel discussion from a recent webinar focused on one big...
How Beevive Built a Multi-Million Pound Brand from a Single Product Idea, with Faye Whitley
Faye Whitley is the co-founder and managing director of Beevive creators of The Original Bee Revival Kit, and recent Dragon’s Den stars. Fou...
How Sticking to One Core Product Drove Project Repat’s $12M eCommerce Success, with Nathan Rothstein
Nathan Rothstein is co-founder of Project Repat, who turn your favourite old t-shirts into quilts. Founded in 2012 they now sell via a Shopi...
From 1795 to Shopify: Building a £12M eCommerce Toy Brand, with Joe Jaques
Joe Jaques is the CEO at Jaques of London, inventors of croquet, ping pong and chess as we know them, and championing play as the foundation...
Fashion and Sustainability - what do consumers want now, and how can brands benefit from it?
Bhavishya Ramchander is the CEO at Reloom, a platform where conscious consumers meet verified, sustainable fashion brands. Founded in 2025 t...
From Market Stall to £25M: How Valentte Built an 8-Figure eCommerce Brand with Luke Bream
Luke Bream is the Chief Executive and Co-founder at Valentte, sellers of organic skincare and home fragrance. Founded on a market stall in 2...
Growing eCommerce Sales with Values, Strategy, and Multi-Product Innovation at Microbz with Katie Ward
Katie Ward is the Managing Director at Microbz, a natural microbial solutions business. Founded in the 2000s and rebranded in 2024, they are...