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the hidden value in your contact center and how to listen at scale with Authenticx's Amy Brown artwork
Business

the hidden value in your contact center and how to listen at scale with Authenticx's Amy Brown

Deep Listening - Impact beyond words - Oscar Trimboli by Oscar Trimboli

Jan 10, 202438:45Business

Authenticx CEO and Founder, Amy Brown, discusses the power of listening at scale in the contact center industry. She shares her personal experiences and how they shaped her understanding of the importance of listening to...