Nikola Mrksic on PolyAI, Super Bowl ads, and the future of voice AI

Nikola Mrksic, CEO of Nvidia-backed London startup PolyAI, joins Danny and Katie to talk about AI voice assistants transforming customer service. He explains why voice AI is finally working, how PolyAI handles real-world calls and real-world accents, and what happens to jobs when bots can do the work of thousands. Plus, the ‘SaaSpocalypse’ – the $1 trillion sell-off that signals investors may finally believe AI is eating software. Image: PolyAI Hosted on Acast. See acast.com/privacy for more information.

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Nikola Mrksic on PolyAI, Super Bowl ads, and the future of voice AI is an episode from Danny In The Valley by Will Morley.

This episode is 41:35 long.

This episode was published on Feb 13, 2026.

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