What Gets In the Way of Trust on Teams: Q&A with Ben Swire

There are many hidden barriers to building trust on teams, and sometimes we don’t see them until something breaks down. In this episode of the Creative Confidence Podcast, Mina Seetharaman sits down again with Ben Swire—co-founder of Make Believe Works and author of Safe Danger —for a practical Q&A on what actually gets in the way of trust on teams. Drawing on his experience designing team experiences for organizations around the world, Ben answers questions from the Creative Confidence community. Why does trust break down even on high-performing teams? What makes feedback feel risky? How do you create space for honest conversation without forcing vulnerability? And what can leaders do in the moment when trust starts to erode? Related resources: Safe Danger , by Ben Swire Make Believe Works – Unique team building that actually makes an impact. Cultivating Creative Collaboration online course with IDEO U, taught by IDEO CEO Mike Peng Read the episode recap on the IDEO U blog: ideou.com/blog __________ Get episode recaps and register for free live podcast events at ideou.com/podcast . Build your creative problem-solving skills with IDEO U's online courses in human-centered design, AI, leadership, and more at ideou.com . Hosted on Acast. See acast.com/privacy for more information.

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What Gets In the Way of Trust on Teams: Q&A with Ben Swire is an episode from Creative Confidence Podcast by IDEO U.

This episode is 44:10 long.

This episode was published on Mar 20, 2026.

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