492: Zhecho Dobrev, The Value of Emotions

What is the power of relationships? Our guest, Zhecho Dobrev really gets into how we can understand the emotions of our customers better. And not only that, but what does that do for the value of an organization? Business leaders in general are overlooking emotions, and that's been a challenge for a really long time. So much has to be data driven, and of course, nobody looks at emotions as data. Zhecho shares how he has conversations with data driven leaders to convince them that investing in the emotional relationship with customers will actually pay off for their organization. Learn more about your ad choices. Visit megaphone.fm/adchoices

You can listen to 492: Zhecho Dobrev, The Value of Emotions online on Radio and Podcast. Open the player on this page to stream the available audio.

492: Zhecho Dobrev, The Value of Emotions is an episode from Crack the Customer Code by Adam and Jeannie.

This episode is 26:25 long.

This episode was published on Oct 4, 2022.

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