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491: Answer to Abusive Customers: Shut Down Support? artwork
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491: Answer to Abusive Customers: Shut Down Support?

Crack the Customer Code by Adam and Jeannie

Sep 27, 202215:13Business

Customer service isn't easy. This isn't breaking news to CX people, and it might not be breaking news to many of our listeners, but it should be discussed. Agents don't have it easy, especially when encountering problema...

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