485: David Sakamoto, The Power of Transparency

What does it mean to be authentic and transparent in customer and employee experience? More importantly, how does that work in practice? That's precisely what we are talking about with our guest David Sakamoto. Transparency is not as simple as many companies think. You need to be open about your inner processes and plans to your employees, and you need to show everything about your product or service to the customer. David has a lot of fascinating ideas behind all of this and a few recommendations you should hear about as they have already worked for him and his company GitLab. Learn more about your ad choices. Visit megaphone.fm/adchoices

You can listen to 485: David Sakamoto, The Power of Transparency online on Radio and Podcast. Open the player on this page to stream the available audio.

485: David Sakamoto, The Power of Transparency is an episode from Crack the Customer Code by Adam and Jeannie.

This episode is 23:14 long.

This episode was published on Apr 12, 2022.

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