363 – Choosing the Right Online Tech

Alcohol, Problem Drinking and Recovery Pathways - Navigating a Long Gap Between Counselling Training Levels In Episode 363 of the Counselling Tutor Podcast, your hosts Rory Lees-Oakes and Ken Kelly take us through this week’s three topics: Firstly, in ‘Ethical, Sustainable Practice’, we explore choosing the right online tech for counselling, highlighting how equipment and setup affect professionalism and therapeutic presence. Then in ‘Practice Matters’, Rory speaks with Caroline Evers-Endacott about working with alcohol, problem drinking, and recovery pathways – emphasising how therapists can work ethically and effectively with clients navigating addiction. And finally, in ‘Student Services’, Rory and Ken offer guidance on how to manage long breaks between counselling training levels, including tips for maintaining motivation, skills, and learning during study gaps. Choosing the Right Online Tech [starts at 03:46 mins] This section discusses the importance of treating your online counselling setup with the same care as your in-person therapy room by choosing the right online tech. Clients form first impressions based on what they see and hear - tech choices impact the therapeutic relationship. A stable internet connection and good audio are essential foundations for online work. Simple improvements like wired internet, quality microphones, and appropriate camera framing can significantly improve the client experience. Consistency and professionalism in your online presence - including background, lighting, and audio - promote client trust and comfort. Being prepared for tech failures and using headphones for confidentiality are practical ways to uphold ethical standards. Alcohol, Problem Drinking and Recovery Pathways [starts at 32:38 mins] In this week’s ‘Practice Matters’, Rory speaks with Caroline Evers-Endacott, an integrative therapist and addiction specialist, about supporting clients with alcohol use issues. Abstinence is not the only recovery outcome - therapy should support client-led goals and reduce harm. Initial assessments must include alcohol use patterns, severity, and risks - possibly involving GPs or specialists where needed. Clients may not disclose drinking concerns early - therapists should be prepared when such disclosures emerge later in the work. Counsellors can remain part of the recovery journey, even when referrals are made to specialist services. The stigma of addiction and cultural norms around alcohol can affect how clients perceive their drinking and seek help. Navigating a Long Gap Between Counselling Training Levels [starts at 58:30 mins] This segment addresses the reality of study breaks and how students can make the most of the time between qualification stages. Gaps between training levels are common and sometimes unavoidable - planning how to use the time constructively is key. Keeping up with theory through reading, podcasts, and online learning helps maintain momentum. Practising counselling skills in peer groups or volunteering roles keeps techniques sharp and relevant. Skills like active listening and empathy are valuable in everyday life - use them to stay engaged with your development. Preparing for interviews on advanced courses by showing ongoing engagement and learning can strengthen your application. Links and Resources Counselling Skills Academy Advanced Certificate in Counselling Supervision Basic Counselling Skills: A Student Guide Counsellor CPD Counselling Study Resource Counselling Theory in Practice: A Student Guide Counselling Tutor Training and CPD Facebook group Website Online and Telephone Counselling: A Practitioner’s Guide Online and Telephone Counselling Course

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363 – Choosing the Right Online Tech is an episode from Counselling Tutor by Ken Kelly and Rory Lees-Oakes.

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This episode was published on Jan 24, 2026.

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