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Convenience Matters

Paula Bellenoit

Whether it’s for food, fuel, drinks or snacks — about half of the U.S. population is at a convenience store every day. We sell 80% of the country’s fuel and we are 4% of the total U.S. econo...

Episodes

20 of 537 episodes

How C-Stores Change Lives for the Better - Episode 554

At the 2026 NACS Show, NACS Chairman Lonnie McQuirter shared compelling stories about how convenience stores matter, and how they take care...

14:54Oct 12, 2026

Winning Strategies for the 2026 NACS Show - Episode 553

Whether it's your first NACS Show or you're a seasoned veteran, we're sharing some tips and tricks to make sure all attendees have a fantast...

26:56Oct 5, 2026

Why Customers 'Quit' Stores - Episode 552

For most customers, it only takes two negative experiences before they stop visiting a specific c-store or QSR. While that doesn't mean they...

32:37Sep 28, 2026

Insights on Key Industry Jobs Benchmarks - Episode 551

A look at how employment trends are impacting c-store operators and other channels that directly compete with them, and how retailers can ca...

29:19Sep 14, 2026

How to Define Your Digital Strategy - Episode 550

How can independent operators take advantage digital platforms or AI? We'll break down the questions to ask for finding a cost-effective sol...

36:05Aug 31, 2026

Opportunities and Constraints in the Move Beyond E15 - Episode 549

How ethanol blends higher than E15 may offer benefits related to emissions reduction, octane enhancement, agricultural economic activity and...

27:06Aug 17, 2026

Tips to Set the Tone for Customer Experience - Episode 548

Findings from a NACS consumer survey point to simple ways retailers can create a vibe and make their stores places that customers choose. Ho...

33:41Jul 27, 2026

On the Road With Frank Gleeson - Episode 547

NACS President & CEO Frank Gleeson shares insights from the road and what they reveal about the future of convenience retail. Hosted by: Jef...

28:32Jul 13, 2026

A First Look at Dolly Parton's New Travel Stop - Episode 546

Dolly's Tennessean Travel Stop officially opened for business on June 24, a celebration of how every stop on the highway can feel a little m...

24:00Jun 29, 2026

Oil Markets After Iran: What Comes Next? - Episode 545

We examine what may come next for petroleum markets as hostilities in the Middle East appear to ease, as well as the longer-term implication...

30:32Jun 22, 2026

Building Trust in Your Food Program - Episode 544

Convenience stores are one of the fastest-growing channels for high-quality and fresh food. Hear insights on how to build and maintain custo...

20:53Jun 8, 2026

C-Stores Lead the Fight Against Human Trafficking - Episode 543

The convenience store industry has become known for its support of anti-human-trafficking efforts. Hear more on how you can join the cause....

29:39May 25, 2026

How AI Exposes Hidden Costs and Shrink - Episode 542

Higher gas prices make theft and inventory mismanagement even costlier. This episode shares how AI can help reduce shrink and tighten invent...

29:43May 18, 2026

Key Signals Shaping the U.S. Economy - Episode 541

The U.S. economy remains resilient, driven by consumer spending, jobs and AI. We examine what's sustaining it, and what could change. Hosted...

33:07May 4, 2026

Top Takeaways From the NACS State of the Industry Summit - Episode 540

We look at the big industry numbers and trends discussed at the 2026 NACS State of the Industry Summit -- and how they could impact your bus...

23:26Apr 20, 2026

A Look at Fuel-Buying Behavior - Episode 539

A recent NACS consumer survey looks at broad gas purchasing trends, including when and where consumers decide to refuel. Hosted by: Jeff Len...

31:41Apr 13, 2026

$4 Gas Is Here. What's Next? - Episode 538

Hear more as we talk about what $4.00 gas means for the convenience retail and transportation industries now and in the coming months. Hoste...

31:52Apr 6, 2026

What's Next for Convenience? - Episode 537

Frank Gleeson shares his insights on the future of foodservice, technology, and advocacy at NACS and within the convenience retail industry....

27:35Mar 30, 2026

What's Next for Gas Prices? - Episode 536

Industry expert Denton Cinquegrana adds context to turbulent times within the petroleum industry. Hosted by: Jeff Lenard About our Guest: De...

27:14Mar 23, 2026

How to Cultivate Superfans at Your Stores - Episode 535

In a sea of sameness, cultivating an exceptional customer experience can turn your customers into loyal superfans. Hosted by: Jeff Lenard Ab...

28:12Mar 16, 2026