Tips to Set the Tone for Customer Experience - Episode 548
Findings from a NACS consumer survey point to simple ways retailers can create a vibe and make their stores places that customers choose. Ho...
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Convenience Matters
Whether it’s for food, fuel, drinks or snacks — about half of the U.S. population is at a convenience store every day. We sell 80% of the country’s fuel and we are 4% of the total U.S. econo...
Convenience Matters Podcast Guide
Listen to Convenience Matters, a Government & Organizations podcast by Paula Bellenoit. Stream 531 episodes in English, follow new audio stories, and play episodes online on Radio and Podcast.
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Episodes
20 of 531 episodesOn the Road With Frank Gleeson - Episode 547
NACS President & CEO Frank Gleeson shares insights from the road and what they reveal about the future of convenience retail. Hosted by: Jef...
A First Look at Dolly Parton's New Travel Stop - Episode 546
Dolly's Tennessean Travel Stop officially opened for business on June 24, a celebration of how every stop on the highway can feel a little m...
Oil Markets After Iran: What Comes Next? - Episode 545
We examine what may come next for petroleum markets as hostilities in the Middle East appear to ease, as well as the longer-term implication...
Building Trust in Your Food Program - Episode 544
Convenience stores are one of the fastest-growing channels for high-quality and fresh food. Hear insights on how to build and maintain custo...
C-Stores Lead the Fight Against Human Trafficking - Episode 543
The convenience store industry has become known for its support of anti-human-trafficking efforts. Hear more on how you can join the cause....
How AI Exposes Hidden Costs and Shrink - Episode 542
Higher gas prices make theft and inventory mismanagement even costlier. This episode shares how AI can help reduce shrink and tighten invent...
Key Signals Shaping the U.S. Economy - Episode 541
The U.S. economy remains resilient, driven by consumer spending, jobs and AI. We examine what's sustaining it, and what could change. Hosted...
Top Takeaways From the NACS State of the Industry Summit - Episode 540
We look at the big industry numbers and trends discussed at the 2026 NACS State of the Industry Summit -- and how they could impact your bus...
A Look at Fuel-Buying Behavior - Episode 539
A recent NACS consumer survey looks at broad gas purchasing trends, including when and where consumers decide to refuel. Hosted by: Jeff Len...
$4 Gas Is Here. What's Next? - Episode 538
Hear more as we talk about what $4.00 gas means for the convenience retail and transportation industries now and in the coming months. Hoste...
What's Next for Convenience? - Episode 537
Frank Gleeson shares his insights on the future of foodservice, technology, and advocacy at NACS and within the convenience retail industry....
What's Next for Gas Prices? - Episode 536
Industry expert Denton Cinquegrana adds context to turbulent times within the petroleum industry. Hosted by: Jeff Lenard About our Guest: De...
How to Cultivate Superfans at Your Stores - Episode 535
In a sea of sameness, cultivating an exceptional customer experience can turn your customers into loyal superfans. Hosted by: Jeff Lenard Ab...
Think Like a Poet, Lead Like a Visionary - Episode 534
Tucker Bryant shares how the creative mindset that drives poets can also unlock modern leadership. Hosted by: Jeff Lenard About our Guest: T...
State of the Union Takeaways for C‑Store Leaders - Episode 533
We break down the industry specific issues President Trump addressed—and those he didn't—and what it all means for convenience retailers. Ho...
Convenience Retail Has Heart - Episode 532
The NACS Foundation launched a new campaign that reinforces the importance of convenience stores in the communities they serve. Hosted by: J...
Consumers Weigh In on Experience, Social Media and the Penny - Episode 531
A look at consumer survey data and industry trends that can create opportunities for convenience retailers. Hosted by: Jeff Lenard
A Look at 2025 C-Store Performance Metrics - Episode 530
NACS Research shares exclusive insights behind preliminary 2025 industry data and what's in store for the convenience channel in 2026. Hoste...
Insights From NRF 2026: Retail's Big Show - Episode 529
Conexxus led a tour of exhibitors showcasing the emerging AI-driven and consumer-facing technologies coming to c-stores in the near future....